HP CP3525N Color LaserJet Printer Logo

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Monte Young Posted on Mar 13, 2019
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I have a HP Cp3525n printer replaced the rollers, transfer belt and fuser. We also installed all new toner cartridges. The printer will not print Yellow and but will register levels on status page.

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Andrew Henderson

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  • HP Expert 394 Answers
  • Posted on Mar 18, 2019
 Andrew Henderson
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It is possible that the seal or a significant portion of the seal is still in place on the yellow cartridge. It is also possible that the laser scanner window (transparent slot in the back wall or roof of the cartridge chamber) is covered or coated with toner.

Testimonial: "I have put new original HP toner in and it still has the same results, several different cartridges."

5 Related Answers

Anonymous

  • 35 Answers
  • Posted on Jun 21, 2007

SOURCE: three broken horizontal lines across all printed pages

I can see a couple of possibilities here. One: The cleaning blade for the drum could be damaged and not all of the toner is being cleaned off of the drum between pages. Two: The drum could be damaged and the damaged parts of the drum are not accepting the changes generated by the laser. I don't think you have a fuser problem because if it were that, the toner would probably smear when you touch it. Typically, I would say it is the toner cartridge but you replaced it and still got the same problem. I would inspect the drum cleaning blade first. That would be the most cost effective first option. Hope this helps. Good luck.

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Anonymous

  • Posted on Oct 25, 2007

SOURCE: Black Toner replaced

This is what happens when you also do a refil, but the advice from the refill people is to ignore the low ink warning as it will print happily until the point that the next message comes up which is that you need to replace the toner. Effectively this is to do with teh chip in the cartridge thaht tells the printer that it is low and unless you buy a new cartridge you will still get the low toner message but it is safe to ignore.

Anonymous

  • 191 Answers
  • Posted on Dec 20, 2007

SOURCE: diagonal lines on print

Hi,
Follow these steps.

Print Quality Problems on 3010cn.
Reset the NVRAM On the 3010cn

To reset the NVRAM, perform the following steps:

  1. Press the Menu button.

  2. Press the down%20arrow%203100cn.jpg (down arrow) button on the printer until Configure appears, and then press the right%20arrow%203100cn.jpg (right arrow) button on the printer or return%20arrow%203100cn.jpg (Set) button.

  3. Press down%20arrow%203100cn.jpg on the printer until Maintenance appears, and then press right%20arrow%203100cn.jpg on the printer or return%20arrow%203100cn.jpg.

  4. Press the down%20arrow%203100cn.jpg until Init NVRAM appears, and then press right%20arrow%203100cn.jpg or return%20arrow%203100cn.jpg.

  5. Press return%20arrow%203100cn.jpgInitializing and Restart Printer will appear.

  6. Power off the printer and power back on.

To print the Gradation [ESS] test print, perform the following steps:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on. This will bring up a Customer Mode menu.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow button until Gradation [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. On the LCD, Processing appears and the test page is printed.

  6. Power off the printer and power back on.



To print all four 20% toner test prints, perform the following step:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until Cyan20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. The test print will print.

  6. Press the Cancel button.

  7. Press the down arrow until Magenta20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  8. Press the return%20arrow%203100cn.jpg button. The test print will print.

  9. Press the Cancel button.

  10. Press the down arrow until Yellow20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  11. Press the return%20arrow%203100cn.jpg button. The test print will print.

  12. Press the Cancel button.

  13. Press the down arrow until Black20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  14. Press the return%20arrow%203100cn.jpg button. The test print will print.

  15. Press the Cancel button.

  16. Power off the printer and power back on.

Reseat the drum cartridge, perform the following steps:
  1. Power off the printer.
  2. Unplug the power cable.
  3. Pull to open the front cover and then lift to open the top cover. (Figure 1)

    open%20front%20and%20top%20cover%203100cn.jpg

    Figure 1 - Open Front and Top Covers

  4. Raise the lever on the top right side of the drum cartridge. (Figure 2)

    lift%20drum%20cartridge%20lever%203100cn.jpg

    Figure 2 - Raise Lever to Release Drum Cartridge

  5. Grasp the drum cartridge by the handle and lift up and out. (Figure 3)

    remove%20drum%20cartridge1%203100cn.jpg

    Figure 3 - Remove Drum Cartridge

  6. Insert the drum cartridge.
  7. Close the top and front covers.
  8. Plug in the power cable.
  9. Power on the printer.


bugbob

  • 1 Answer
  • Posted on Feb 28, 2008

SOURCE: Color Streaks down length of page

This is a laser printer, neither a copier nor a multifunction unit, therefore it has no glass. At least, I cannot find any glass in it.
I finally had an authorized Ricoh repair center examine it and found streaks on the black unit that pulls out of the right side (I forget the part's name, <$90). We replaced it and things are better but streaks of color remain. They suggested replacing the color one (about $400) but the cost is prohibitive right now, so I'll live with those streaks.
On a related note, I remain unimpressed with this printer's quality and inconsistency. For example, greys often print in pink; nothing has ever resolved this. I refuse to put any more money into it. When I can afford to do so, it will be replaced, probably by a Xerox Phaser.

Anonymous

  • 1 Answer
  • Posted on Jul 17, 2008

SOURCE: Pages full of toner / toner streaking

First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)

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Color Print Quality

In my experience, the fuser has always been the cause of the lines.
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Dots on prints

It depends on what kind of dots you have, but mostly are caused by toner dripping.

Check what color dots are, and change that toner cartridge.

Another posibility are: Bad fuser or bad transfer belt.....If dots are easily removed by your hand, is the fuser. If dots are colorless, could by the transfer them
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Cp3525 lines on left

This is most likely to be a toner cartridge issue. Either a leaking cartridge or one with damage on the roller of the drum. This is especially likely if it occurred just after changing a toner.

If however the transfer belt of this printer is easily accessible from your printer (I am not massively familiar with this model) it may be worthwhile wiping this down gently with a clean piece of kitchen tissue. This will look like a foot wide sheet of plastic wrapped around two rollers.

Lastly it could be a small roller with residual toner toner powder on it that is repeating down the page. This could be hard to track down, but much like the transfer belt this will get flushed out with continued printing anyway.
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You need to replace your transfer roller. Might as well do a complete maintenance kit.(Rollers, Fuser and Transfer Roller)
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How do i reset the transfer kit for HP LJ 4700

with the power on, press the down arrow button until the display reads " Configure Device" menu. Press the Select button and using the down arrow button, scroll through this menu until the display reads "Resets" and press the Select Button. Then press the down arrow button again until the screen reads "Reset Supplies" and press Select button. Once you get to this menu this is where you can reset the fuser and the Transfer belt count
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HP4345 MFP printer and the print quality is fuzzy. I put in a new toner cartridge and that didn't work and i also created a cleaning page and that didn't help. what next? just had the tech out here last...

Fuzzy print is mostly related to 3 items in your printer. 1 the toner cart. 2 fuser. 3 transfer roller. A fuser replacement is a normal fix for this problem. Check your PM kit status by printing a supplies status page. A PM kit will have a fuser, transfer roller and feed rollers. If the PM level is low ,order and replace kit. If not you may want to get a new fuser
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Vertical dots down center of paper HP 1320 printer

If the pattern repeats down the feed path of the paper, then a roller is causing it. The toner cartridge replaces the transfer drum, the fuser roller remains in the printer. Since your old cartridge does not show this problem the fuser roller sounds to be fine. Return the recently purchased toner for a replacment, you should be fine. If not then a proper cleaning by a certified technician would be in order.
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Fuser

The fusing unit uses heat and pressure to bond the toner to the paper. Normally poor fusing is evidenced by repeating images or by the print smearing when you rub your fingers across the paper. One fuser roller (the heat roller) is probably aluminum with a teflon coating and the other one (the presure roller) is a type of rubbery material and is often orange.

By your description you mentioned cartridges and that the printer is a full color printer. Is this a laser printer having toner cartridges and imaging units? I just want to make sure you do not have an inkjet printer as they do not use fusers.

The washed out prints you speak of sounds more like a transfer issue such as the transfer belt, transfer charge roller, etc...

Please tell me the brand and model of your printer and I will be more specific.
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HP Color LaserJet 2600n Printing Problem!

franko21:

It sounds like you are having an issue with your fusing assembly. Here's the check you need. Measure the distance from the original print on the page and the exact spot where the repeat ghosting (same spot) appears on the page again. Here's the distances that identify the part having an issue. My guess and experience with this printer says it's probably fuser. Seen a lot of 2600n printers with image ghost problems and almost all are fuser related.

2.22" or 56.6mm = Fuser Upper Film
2.47" or 62.8mm = Fuser Lower Roller (Usually Backside)

2.97" or 75.4mm = Toner Cartridge - Drum (Usually One Color)
0.97" or 24.7mm = Toner Cartridge - Developer Roller
1.05" or 26.7mm = Toner Cartridge - Primary Charge Roller

2.15" or 54.5mm = ETB - Transfer Belt (Big Belt on Door)

If it should be the Fuser or Transfer Belt, consider not replacing the part as the minimum cost for either (part only) is $105.00 before shipping. The better alternative is to jump on Ebay and buy a HP refurb or new machine MINUS the supplies. They come with the Transfer belt and fuser. They are cheaper for the full machine than the replacement part. They average about $65.00 thru $90.00 landed.

Hope that helps you. If so, hit me with a FIXYA.
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