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Trina Posted on Feb 25, 2019
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Hi, I have a Kitchen Aid Artisan KSM150PSTE mixer and it only runs at full speed instead of Stir, 1 > 10. Not sure what part I should try to replace?

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Steve Pack

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  • KitchenAid Master 7,128 Answers
  • Posted on Feb 25, 2019
Steve Pack
KitchenAid Master
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Joined: Oct 15, 2013
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Testimonial: "Steve, will adjusting the 3 control plate screws help? Or does it just need a control plate? I saw one of the comments below listing a step-by-step fix for the 3 screws so I was going to try that?"

5 Related Answers

Anonymous

  • 16 Answers
  • Posted on Mar 21, 2009

SOURCE: kitchenaid mixer speed

I would recommend that you first check the Hall Effect sensor which determines the mixer’s speed.  I had this exact problem and I actually went out and bought another Hall sensor for about $13.  I replaced the original sensor and made sure that the connection between the sensor and control board was nice and snug. My mixer worked as good as new! But I was curious to know if my original sensor was defective, so I put it back in mixer and again made sure all of the connections were snug and tight. Guess what?  My original sensor also made my mixer work!  There was nothing wrong with the original Hall Effect sensor except that the connection between the control board and sensor was not tight--unfortunately I didn't check the connection before I decided to buy another sensor. My guess is that the connection between the control board and the sensor probably loosens or comes undone over time from use and vibrations. To fix your problem:
1.  Download the mixer parts and diagrams from the Kitchenaid website to see what the Hall Effect sensor looks like. BTW the part number is 9703312.

2.  You'll need a phillips head screwdriver to open up the mixer gear case cover.
3.  Make sure that the connection between the control board and sensor is absolutely tight and snug.
4.  Also, make sure that the orientation of the sensor is correct.  It's difficult to tell which way the sensor should be connected because the control board has three prongs and the sensor can attach facing up or down. After you've made the connection, run the mixer. If it still doesn't work, disconnect the sensor, reconnect it with the prongs facing the opposite direction and try it again.  I actually found the right sensor orientation through a little trial and error.  But by going through this trial and error, I also had my Eureka moment when I realized that the original sensor probably would also work if it were reconnected with correct orientation.  
5.  This whole process probably takes about 10-15 minutes to perform.
6.  Finally, use your common sense and make sure to unplug the mixer before checking, connecting or disconnecting anything.

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Anonymous

  • 135 Answers
  • Posted on Mar 21, 2009

SOURCE: KitchenAid 2671 onmly run Stir and Second at high speed

Hi. Goto kitchenaid.com and download the parts catalog for your mixer model, these drawings will assist you in the disassembly and reassembly of your mixer.

You'll need to replace the speed control in your mixer. This is a common problem. Be prepared to wait at least a month for your parts to arrive. Unplug your mixer before you open it up.

If you're still under warranty call kitchenaid!

If this solution has assisted you, please rate it. Good luck! ricardok45

seakish

  • 492 Answers
  • Posted on Apr 30, 2009

SOURCE: Kitchen Aid 10 speed 325watts

Some of the gears may have broken or slipped off. You'll need t open it up to see why the shaft from the motor will not spin or you will burn out the motor with the power on trying to make it go. It might be a DIY job if you can see an obvious problem like a slipped gear, otherwise take it to a repair specialist.

Anonymous

  • 235 Answers
  • Posted on Jan 12, 2010

SOURCE: Kitchen aid mixer drops metal shavings in the

Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Anonymous

  • 36 Answers
  • Posted on Nov 02, 2010

SOURCE: My 325 watt, 5 quart artisan stand mixer won't

By not working to mean that the planetary gear wont move? or does it just make a weird noise when it is on a low setting? If the gear is completely stripped the unit shouldn't run on any speed regardless if there is mixture in the bowl or not. Since I can't see the mixer I would say that there might be a slight tear in the gear which would only allow the mixer to get stuck on a slow speed where as on a high speed it is running fast enough to skip that particular tooth. I understand that the mixer is brand new but when it comes to mixers you can strip a gear right out of the box depending on the consistency of the batter you are mixing. If the machine is under a year old it is under warranty and you are allowed free service by an authorized repair center in your area.

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Related Questions:

0helpful
1answer

110v KitchenAid artisan running twice the stir speed.

It's a 110 volt 1200 watt mixer and you are supplying it with 220 volts 500 watts of electricity through the inverter.

https://www.walmart.com/ip/110V-Stand-Mixer-1200W-6-Speed-Tilt-Head-Electric-Food-Mixer-Dough-Hook-Mixing-Beater-Whisk-Splash-Guard-4-2QT-Stainless-Steel-Bowl-Red/353191351

Now for the odd part, an 'inverter' takes a small number of volts usually 12 volts DC (direct current) and inverts it into 110 volts AC (alternating current) inverting the sine wave at 60 cycles per second..

If you have a 220 volts supply and want to power an appliance that is 110 volts, you need a TRANSFORMER not an inverter. You are taking 220 volts AC and transforming it into 110 volts AC. That transformer needs to be able to supply more watts than your appliance. In your case 1,500 to 2,000 watts output. Something like this. My advice, buy a new mixer, sell the old one back home.

https://www.amazon.co.uk/MSKJ-Converter-Transformer-220V-110V-Appliances/dp/B07CPNTNDD?th=1

..
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How do I replace a kitchen ais speed control lever on a kitchen aid 4.5 quart mixer

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

This is a full tear down manual for your mixer, you will need the new speed control switch, spring and bar about $12.00 and new grease and new gasket all together about $40.00 dollars for all parts. It will take about an hour and a half to two hours. OH!!! and a roll of paper towels, but better a handful of throw away towels works much better. I hope this helps you, please let us know so we can help FixYa.
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Kitchen aid switch not working

Which switch speed or head lock? What are the problems? Need more info to help.
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It fell from the kitchen bench - ws working afterthis but sounded a bit funny so I pulled out the 2 side screws and back screws - no not working - need help to fix it!

Obtain a copy of the KSM150PS Repair Part List from Kitchenaid.com.
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

Inspect all the moving parts: Speed Lever, Speed Link, etc. and
make sure nothing is loose, bent or broken. Tighten all the screws
if necessary. Finally, adjust the mixer speeds if needed:

Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280
0helpful
1answer

I have a Kitchen Aid k45ss that was dropped a few years ago. I works fine but the speed switch doesn't want to stay in the off position so we have to unplug it. I opened the unit and the switch...

When you said "the speed switch doesn't want to stay in the off position", you meant to
say "the speed switch in the OFF position does not turn OFF the mixer", or "the speed
switch physically cannot be moved to the OFF position"?

In any case, try to adjust the mixer speeds.
Obtain a copy of the K45SS Repair Part List from Kitchenaid.com.
Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280
1helpful
1answer

I was grinding some meat and my mixer got very hot. I let it cool down and now it only operates at one speed.

I am not sure what has happened to your mixer but, select
different speeds from Stir to 10. If it runs OK, then there is
nothing to worry about, otherwise do the following to re-adjust the mixer's speeds:

Get a copy of the Repair Part List of your model from Kitchenaid.com
Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.
For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:

Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280
1helpful
1answer

My wife's Kitchen Aid Artisan 325W mixer has no high end speed. I tried a new set of brushes with no change. Then starting on speed 1 to 2 and from 2 to 4 you get a nice speed increase the speed the...

You need to adjust the mixer speeds. Obtain a copy of the KSM150 Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

2helpful
1answer

Kitchenaid Artisan KSM150 Stir problem - Stir speed is the same as setting 2, but all others (4, 6, 8, 10) work fine. Tried adjusting the control board but "stir" and "2" still spin...

You are not adjusting the screws correctly. All three screws (2 top left and right, and 1 bottom)
must all be adjusted. Here is how:

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:

Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280



0helpful
1answer

The KSM150PS 325W mixer does nothing until speed control is moved up to position 8 or 10. Then when repositioned back down to say 6 it may run for a moment but then stops. It might just click on position...

You need to adjust the mixer speeds. Obtain a copy of the KSM150PS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280
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