We hadn't used the machine for a couple of years so have forgotten any settings we've used in the past. There's definitely humidity where we're running it (in our basement where we are dealing with some water leakage). We've run a couple of times, 1 hour & more each, using auto once, & other settings as well without luck. Appreciate any suggestions! Thanks...David
SOURCE: Does not collect water
The only thing you really need to check is that collector coil that the the water is supposed to condense upon, much like the "sweat" on a glass of ice water. If that collector coil is not nice and cold, then your machine needs freon or has some other serious problem.
SOURCE: User Manual has no guidelines.
When you first turn on the unit it is set to 40% humidity which is the lowest the unit will accept. You can only move the up arrow from that point. The 63 you are seeing is the actual humidity. If you want 50% youo need to press up arrow till 50 is displayed. The manual for this unit is terrible. Just leave it as it is and it will attempt to bring it down to 40%. 30 to 50 is the recommended humidity range.
SOURCE: Dehumidifier runs but does not condense water.
It sounds like an issue with the control bord. This dehumidifier should have a 5 year warranty through LG. You will need to have this serviced. If it is under warranty by LG they will either refer you to a local repair shop and they will pay for the repair or they will replace it if you do not have a repair shop in your area. Call them and explain the problem to them. Make sure that you have your reciept. Here is the contact information for LG:
Toll Free Phone Number: 1-800-243-0000
Email: [email protected]
Keep me posted. If you found this solution helpful please rate it when you get a chance. Thanks - Tech101
SOURCE: LG LD65EL Dehumidifier doesn't work properly
What do you have the humidity level set at on your dehumidifier? The average is 65%. Make sure you do not have it set at 75% because if you do this could be causing it to keep the humidity so high.
SOURCE: Runs but does not dehumidify. Have run for hours
Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier
Dehumidifier is running but no water is in bucket
heatman101
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