Question about Whirlpool Washing Machines

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Whirlpool Cabrio-There is a sound in the right back corner that sounds like a wire or something with a metal piece is dragging on the drum when it spins.

If I need to take the drum out to see it, what is the easiest way to remove without damaging something?

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  • Chris Huff
    Chris Huff Feb 12, 2019

    Pretty sure special tools are needed to get that basket out. Call service tech.

  • Lori Sch Feb 12, 2019

    Not the answer that I wanted to hear but very helpful. Thank you!



1 Answer

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  • Whirlpool Master
  • 6,289 Answers

What is model #?

Posted on Feb 12, 2019

Testimonial: "Model WTW8200YW0"


6 Suggested Answers

  • 2 Answers


Hi there,
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Posted on Jan 02, 2017

cactus bob
  • 267 Answers

SOURCE: when whirlpool cabrio washer is spinning, it sounds like a chain

sorry no chain there ! sounds like a basket mount may have come unhooked or broken you should still be under warrinty i would call them the mounts can be a real pain and even if you did get it back together ,you may have parts made wrong makeing it out of balance .makeing the machenes lifespan shorter than it should be ......... ps : i dont want to alarm you but make sure you have an extened warrinty on this washer ! . this washer has one of the worst track record of any washer ever made , whrilpool keeps saying we have the bugs out of it now . but people like you keep haveing brakedowns just cover yourself .............if you plan to rate this answer , please rate it a 3 or 4 stars , that will help keep me in the paid answer department . thanks

Posted on Apr 01, 2009

  • 612 Answers


Your leak is most likely in the boot. The rubber gasket between the drum and the front of machine. Sounds like when the element was catching it created a hole in the boot. Common problem also expensive and labor intensive. Sorry to be the barer of bad news.

Posted on Aug 15, 2009


  • 909 Answers

SOURCE: wfw8300sw01 - makes loud noise sounds during spin

The bearings have collapesd due to the seal going faulty. If bearings can be accessed to from the outside, it is possible you could do the repair. If big bearing and seal is accessed from the inside, suggest tech. do it as it gets dirty and a lot more complex.

Posted on Sep 20, 2009

  • 15935 Answers

SOURCE: Kenmore HE2Plus washer. It sounds

Overfilling loads can cause small objects like pins, coins, and small socks to get between the tub abd Basket of your washer.

The basket is held onto the rear half of the outer tub simply by the bolt to the main pulley.
Remove the bolt, remove the pulley, and the basket shaft should slip right out of the bearings of
the rear tub.

Simply shining a light around between the basket and outer tub should confirm that there is something in there, since you have access to do this with
the front tub removed. Go ahead, remove the pulley and bolt, and if
the basket comes out, then check everything out.

If it doesn't, don't try pounding it out; stop there and go to plan B, which is a new basket
and tub assembly.

Front - loader: Remove Bellow,wbwdbgtqbsqkfbgxgtqsskgwtqkq,vi/kdtfgttdqxkfqrdrrdq/1/1303472/5961857/image45926img-or.jpg

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Posted on Oct 01, 2010

  • 17130 Answers

SOURCE: Whirlpool Cabrio WTW5600XWO washing machine makes squealing sound.

It is so common that the washing machine can make terrible noise in many ways and is a common fault. In all occasions it is important that your observation is most important and so is vital to the identification /rectification and solution. If you have noticed that machine is vibrating when it is running then the motor /drum suspension has to be inspected. Since these fittings are located on the underside of the machine it is important that you look for the noise with a good inspection lamp. Manually turn the motor and drum and listen for the noise, if so the motor bearings, the drum agitator shaft and fittings must be checked. Also the suspensions which include the shock absorbers and springs, the body clamps must be checked to be in correct alignment and not changed in position. Tightening of the mounting is also very important. Finally in most cases a drop of OIL or smear of grease on the moving parts cane solve most issues.

Check this link :
For replacement of bearings check for tips on this visual link:

Posted on Sep 12, 2012

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1 Answer

Our whirlpool cabrio washer model wtw8500dc0 will start a cycle. It shows error codes E9 F7 what is the problem?

you either have a bad motor or a piece of clothing is stuck between the tubs,open the lid and see if the tub will spin,if not clothes got down between the tubs.also check the wires down near the motor,sometimes the snap inside the casing from the tub going off balance,if there is a piece of clothing stuck between the tubs you pop off the top plastic part on the tub but first you have to get the top of washer off to do this,usually the clothing will be in the back right side,the metal might be sharp on the tub,i use a coat hanger to hook the clothing and pull it out,good luck and hope this helps,go here to see error codes.

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Sounds like a loose screw on spin cycle

More than likely it's something like a wire from a brasiere, or something from a pocket that has dropped into the drum..
Use a torch, and look through the holes in the drum until you see the object.. then use a thin wire through the holes, to poke it to the front, if you remove the seal, or poke it towards the drain outlet, then clean out the pump filter.

Dec 02, 2014 | Whirlpool Washing Machines

1 Answer

Whirlpool cabrio washing machine doesn't spin

Try to turn the drum by hand, if it hard to turn, there may be something stuck underneath spin basket. If it does turn freely but makes a loud growling sound, you probably have a bad bearing. You should notice black oil and water mixture at bottom of washer, on the rotor. It will usually throw a f51 error code. This unit has service bulletin on this problem.

Apr 05, 2014 | Whirlpool WTW6400SW Cabrio Washer

1 Answer

Whirlpool cabrio makes grinding noise on the wash cycle

On this style washer the motor has a belt and pully type clutch under the machine called a splutch.There has been an ongoing problem with the nut coming loose and dropping the belt/pully down which in turn hits the safety shield.

Mar 31, 2013 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Dryer making a loud noise

the problem is either going to be the drum bearing or the front upper and lower felt and glides.I'll list a walk-through for you if your interested .
1)The first thing you need to do is unplug the dryer.
2) You will need to pop the top of the dryer. This can be done with a flat screwdriver. Place the driver between the top and the front of the dryer and basically just pry upwards.
3)Now, that you can see inside the dryer, the next thing is to remove the front of the machine. At the upper left and right sides you will find a screw that holds the front to the frame of the dryer.Remove these screws and you can take the front off.
4) The glides and felt are located on the inside of the front piece you just removed.The drum actually rest on these and if damaged will produce a metal on metal dragging sound. If these parts are good, continue to step 5)You now have access to the belt and idler pulley, which is good because the belt needs to taken loose .
6) WIth the belt off spin the drum and listen for the sound that has been bothering you, if any sound other than a smooth sound is emitted when turning the drum your rear bearing is out.
7)You can remove the drum by lifting the back end up and pulling it out. Once you have it out the bearing will be exposed and the rest is just swapping out the old bearing and putting it back together.

If you need further help, I’m available over the phone at

Jun 01, 2012 | Dryers

1 Answer

Wed6200sw works fine except its making metal draging sound

you'll have to take it apart and check the rollers and pulley and also check around the front of the drum,there's a felt seal there that i've found the drum cuts through it or something could be stuck in the felt,pull out the lint filter and remove the two screws in front of it,then get a screw driver and stick it in between the top cover and the front panel around two inches from the corner and pop up the top cover,check the drum to see if it looks like something is rubbing against it.if so unplug the dryer,disconnect the wire connector on the right side,and remove the two 5/16 inch screws that hold the front panel video
also while you have it apart vac it out.if nothing wrong with felt you can buy a kit with the belt,rollers and pulley to change them out,one of these should be your problem but metal on metal i would check the felt seal first.hope this helps and good luck.

Jan 26, 2012 | Whirlpool WED6200S Electric Dryer

1 Answer

Whirlpool LER5620KQ1 - Dryer makes a clunking sound when running

It may be that one of the plastic pieces inside the trum has somthing under it. Coins of other things can get under them. You will have to tilt the top back so you can get to them. Unscrew 3 screws in each of them remove them and check them . Watch how you took it out so they can be put back just like they came out.
Take a putty knife and run it between the top and the front panel not far from the corner and push the two clips back one on each side. Raize the top up and brace it. Unhook the door switch take the two 5/16 screws out of the top of the front panel and pull the front panel toward you and lift it off the clips at the bottom. Put something under the front of the drum to hold it up while you take off the belt. On the right side reach under the drum and push the idler pully to the right and take the belt off the motor pully.Now you can take the drum and belt out. You could start the motor with the belt off and see if the motor is making the noise. Don't run too long. Now you can check the idler pully, the rollers the drum rides on in the back the felt on the front panel and the back of the drum. Also check the belt Be sure and mark how everything came off and put back just like it came off. Hope this helps

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1 Answer

I have a Whirlpool Cabrio he wtw6600SW1. Its

That sounds like the gearbox has gone bad, I've replaced several that were doing the same thing and were still under warranty

Sep 23, 2017 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Whirlpool Cabrio

you can acesss hte pump assy by tilting the machine back, the drain pump is located din the back right corner, the left corner is strictly a recirculate pump. you an remove the clamps and remove any debris from drain pump, and replace yourself if necessary

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