Having to hold down the button is a classic "something has interrupted the beam" symptom
https://www.geniedoor.com/support/troubleshooting-guides/
SOURCE: door will not close
the eyes are a little bit out of adjustment
I’m happy to assist further over the phone at https://www.6ya.com/expert/james_1cb31da1bc8c6102
SOURCE: My garage door will not close unless...
Check your down limit switch and even your up one too almost sounds like one is stuck one way or the other.
SOURCE: Door won't close unless I hold the button all the way down.
make sure the eyes are clean and aligned if the opener thinks something is obstructing its path it will not close
SOURCE: My garage door won't close unless I hold the main button down
your garage door has saftey sensors at the door
these are photo eyes
in the owners manuel that came with the opener
that has pictures in it which would help
the photo eyes need to be clear of debri and aimed at each other with no obstruction
there are leds on each sensor and when aimes properly they should be light if i remember correctly
if you can not get them to light then you may have to replace the sensors
SOURCE: My grage door opener Sears Craftsman K1026
Check your door sensors. Make sure they are pointed at one another and the small light on each one is lit and not flickering. Tweak them a little. If you cannot get both lights to come on you have a bad sensor.
If when closing the door it reverses to the open position and the main light flashes 10 times it is a door sensor problem. Make sure the small light on each sensor is on and not flickering ever so slightly. (check closely) Tweak them a little even though they may seem to be okay. Check for 5vdc between terminals 2 and 3 on the rear of the motor unit. If there is no voltage or if it is greater than 6vdc the logic board is bad.
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