The drive belt has come off and jammed it’s between frame and pulley. Most of the time this happens it will have damaged the belt and will need replacing. Using a screwdriver open a few of the screws and look inside with a tourch torch.
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SOURCE: pedals/resistance locked
Was this at a retail store you should exchage it.
If not then you will have to take the side off need to inspect all mechanical attached to the rails. It will be apparent to see the flywheel their eddy current transformer on top of unit or the flywheel itself is one package their should be are wire comming out of trace it back to the circuit unplug the connectors the resistance should be gone now test the mechanical function of unit to see if the pedal are free from any binding then reverse connectors and see if you can adjust the resistance if not the board is defective.
SOURCE: just put together the proform 500 le elliptical and can't pedal. It seems like its stuck.
Pretty simple solution if you hear some type of movement when you change resistance levels, if you don't, check cable connections or last thing motor.
Take the plastic cover where the drive is. (Screws in both sides)
Most likely a the cable that tensions the plate is lose, so check if the cable is in the guide coming out the motor. Move the plate that touches the disk (spring holds it together) and see if it spins.
If you have any other questions let me know through here.
Clos
Treadmills have a moving belt while elliptical trainers have two foot pedals guiding movement - making it more controlled and safer. Elliptical trainers also have handles, in which the user has the option to move their arms in opposition to their legs to better control movement.
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