Stitches panel fails to light

To check the stitch count on a Brother Pacesetter PC-8500D embroidery machine, please follow these steps:

1. Turn on your machine and select the embroidery mode.
2. Press the "Machine Information" key on the touch screen.
3. Scroll down to the "Stitch Count" option and select it.
4. The stitch count for your machine will be displayed on the screen.

Note: If you have reset the stitch count on your machine, the stitch count displayed will be zero.

A computer board has probably failed. Take it to your Elna dealer.

You might try recalibrating the screen. Short of that, could be a computer screen component is failing.

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Um, it could be no power to your machine, I would suspect it is the power cord, plug or possibly an internal electrical issue. If the foot control failed, the machine's light should still work.

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If it is a computer screen, then something is malfunctioning or has failed. Unfortunately, it will most likely require a technician to address the issue.

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Most of the time it just needs cleaning.

it's possible that the motherboard is going out,, but it would be a
good idea to have the machine checked.

the machine may need to be check to see if there is something wrong with the computer part of the machine

Yes. Take it for service.

Ensure that your stitch width and your spacing are set to a green-light setting. Also, ensure that your stitch wheel will operate(It will lock in the case of a jam.), and check to see that the stitch you have selected is compatible with the kit load you have onboard, i.e. for buttonholing, ensure you have the automatic buttonhole foot attached and the buttonhole lever down. In all other stitches, ensure the buttonhole lever is in the full up position. 

The 7444 Precision is a "Smart" machine, and will not allow you to attempt a stitch that simply will not work with the wrong stitch spacing and width settings applied. Move the sliders slowly until each one lights up green, or at least does not light up yellow/orange at all.