Hi there you can look at video on how all best Clive
Click on link
https://www.youtube.com/watch?v=_YK_nUwbgvM
SOURCE: Canon Image runner 3200 error code E000002-0102
press *28*
<functions>
press "clear"
"error"
<Ok>
then off the main unit and on it
SOURCE: error code E000002-0000
Get in the service mode *28* and there under function, clear, err.
If not replace the fixing film unit
SOURCE: my canon image runner 2230
try this solution: enter service mode by pressing *(additional function) then2 and 8 together and then again * select copier on screen>function>clear>error>ok. turn off the machine and re-start.
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