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rick avilla Posted on Jan 16, 2019
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Cannot recognize ink cartridges

Before this message it was cartridge cover not latched

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Mar 12, 2008

SOURCE: Epson rx580 printer

I just started calling Epson's customer service line every time. They always offered to FEDEX new ink. I got tired of waiting for it to come and began returning bad cartridges to office depot where I had bought it and found out that they will take it back if it doesn't work. Now I've decided that some (a lot) of Epson's ink cartridges for the RX580 are bad and that I just have to keep trying until I get ink cartridges that work. I had tried the qtip cleaning, checking the ink/sensor connection, and making sure I had them snapped in tight. I've finally figured out it IS the ink. BTW, I always use the ink Epson reccomends, so it is definately that many of their cartridges are faulty. It's a pain to have to return them but as long as I can return and replace them and eventually have a machine that will print when I need it to, I can live with that.

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Anonymous

  • 5 Answers
  • Posted on Jan 03, 2009

SOURCE: hp psc 2110 incorrect ink cartridge message.

when ever i get that message it's when i use a "Non-HP" replacement cartridge...try using a HP catridge, or most likely, the printer has reached the end of it's usefull life!

you can try a "full reset" of the printer by..
-unplug it and let sit for a little while,
-BEFORE plugging it back in, press and hold both the enter and cancel buttons,
-plug the power cord in, and wait to release the buttons until the display on the printer tells you to,
-in many cases, this corrects some problems (especially that awfull grinding/ratcheting noise).
after many years of faithful service, i think mine is officially dead though...even the full resxet doesnt help.

Anonymous

  • 1 Answer
  • Posted on Aug 08, 2009

SOURCE: the ink cartridge cannot recognized (refilled 3 times)

i am having canon pixma ip1300 inkjet printer. it worked properly till 13th april 09 i got refilled both cartridge and fix it in my printer but the cartridge was not recognized. i had tried installing the cartridge many times and also tried switch off and on it again many times but the printer shows the same error that "An error occurred.Some ink cartridges cannot be recognized." and a message box is opened and it shows that "An ink cartridge is not installed properly.Open the printer's cover, make sure the ink cartridge is installed properly, and close the cover." help me to recover from this problem i can't afford to buy new cartridges. suggest me some ideas and procedures to make my printer work again. give me the remedy as quickly as possible Thank you

Anonymous

  • 1 Answer
  • Posted on Sep 21, 2009

SOURCE: epson rx680

one ink cartridge is out of ink but...

when we try to replace one of the color ink cartridges we get this error message:

ink cartridges cannot be recognized. make sure ink cartridges are installed correctly - how do I get the printer to recognize my full ink cartridge?

Anonymous

  • 232 Answers
  • Posted on Apr 11, 2010

SOURCE: ink cartridges cannot be recognized in canon printer

Hello!
Remove the cartridges and gently wipe the cartridge contacts with a dry cloth, then put them back in. Then, hold the "resume" button for 10 seconds for each cartridge, that should reset them.
If that doesn't work, one of your cartridges (sadly) needs to be replaced.

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Epson WF-7620. Error Ink cartridge cover not latched. Checked latch is fastened correctly. Won't recognize two ink cartridges.
I understand that your WF 7620 can't recognize your ink, here's a tutorial which might help with this:
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Cannot recognized ink in my canon pixma ip2770
i am having canon pixma ip 2700 inkjet printer. it worked properly till. I got refilled both cartridge and fix it in my printer but the cartridge was not recognized. i had tried installing the cartridge many times and also tried switch off and on it again many times but the printer shows the same error that "An error occurred.Some ink cartridges cannot be recognized." and a message box is opened and it shows that "An ink cartridge is not installed properly.Open the printer's cover, make sure the ink cartridge is installed properly, and close the cover." help me to recover from this problem i can't afford to buy new cartridges. suggest me some ideas and procedures to
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HP Photosmart 5180 has ink cartridge problem, Says following ink cartridges appear to be missing or damaged.
Solution
Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.NOTE:The printer will not operate unless all six ink cartridges are installed Step one: Reset the printer Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.Without turning the power off, remove the power cord from the back of the printer and from the wall socket.Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.Check the printer for the error message. If the error message still displays, go to the next step.Step two: Clean the cartridge contacts Lift the top cover. Figure 1: Lifting the top cover Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch.Figure 2: Unlatching the cartridge 1 Black cartridge 2 - Color cartridges Remove the cartridge indicated in the error message.Figure 3: Removing the cartridge Gather the following cleaning materials:Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.Lightly moisten the swab or cloth and squeeze out the excess moisture.Holding the cartridge by its handle, wipe the copper contacts.Figure 4: Wiping the contacts 1 - Copper contacts Replace the cartridge and then close the latch and the printer top cover.Check the printer for the error message. If the error message still displays, go to the next step.he printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.Step three: Replace the cartridge If the error message still displays, replace the indicated cartridge with a new cartridge.
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Oct 04, 2011 • HP Photosmart C5180 All-In-One InkJet...
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I was installing the yellow ink and then all the sudden after I installed it the message Error Oxc18a0301 appeared! How do I fix this?
Shut down your printer by pressing Simultaneously Cancel + OK + Black + Color.
Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
NOTE: The printer will not operate unless all six ink cartridges are installed. Also, HP cannot guarantee the quality of refilled or re manufactured ink cartridges. Step one: Reset the printer CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
  1. Lift the top cover. Figure 1: Lifting the top cover
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridge 1 - Black cartridge 2 - Color cartridges
  3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridge
  4. Gather the following cleaning materials:
    • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
  6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contacts (1) - Copper contacts
  7. Replace the cartridge and then close the latch and the printer top cover.
  8. Check the printer for the error message. If the error message still displays, go to the next step.
    NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
Step three: Replace the cartridge If the error message still displays, replace the indicated cartridge with a new cartridge
Read full answer
Nov 24, 2010 • HP Photosmart C6280 Printer
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Ink repair hp c6180
Step one: Reset the printer
CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
  1. Lift the top cover. Figure 1: Lifting the top coverc00813643.gif
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridgec00372272.gif 1 - Black cartridge 2 - Color cartridges
  3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridgec00372273.gif
  4. Gather the following cleaning materials:
    • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
  6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contactsc00372274.gif 1 - Copper contacts
  7. Replace the cartridge and then close the latch and the printer top cover.
  8. Check the printer for the error message. If the error message still displays, go to the next step.
    NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
Step three: Replace the cartridgeIf the error message still displays, replace the indicated cartridge with a new cartridge
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Nov 13, 2010 • HP Photosmart C6180 All-In-One InkJet...
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Error OXC19a0031 Ink system failed came up while printing. Printer will not work. Never had any problem before. What do I do?
Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
NOTE: The printer will not operate unless all six ink cartridges are installed. Also, HP cannot guarantee the quality of refilled or remanufactured ink cartridges. Step one: Reset the printer CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
  1. Lift the top cover. Figure 1: Lifting the top cover c00813643.gif
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridge c00372272.gif 1 - Black cartridge 2 - Color cartridges
  3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridge c00372273.gif
  4. Gather the following cleaning materials:
    • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
  6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contacts c00372274.gif 1 - Copper contacts
  7. Replace the cartridge and then close the latch and the printer top cover.
  8. Check the printer for the error message. If the error message still displays, go to the next step.
    NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
Step three: Replace the cartridge If the error message still displays, replace the indicated cartridge with a new cartridge.
Read full answer
Oct 26, 2010 • HP Photosmart C6180 All-In-One InkJet...
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Message no cartridge when installing new cartridge. I have installed new ink cartridges but the printer keeps coming up with the message 'No Cartridge' Reinstall the cartridge. I have done this three or...



Hello ,

Start by opening your ink cover and read the LCD screen; this will alert you as to which ink cartridge is not being recognized; make sure the cartridge that it is telling you is empty has been changed.

If the unit is still not recognizing the cartridge you have changed, follow the steps below.

  1. Unplug the power cord for the printer unit.
  2. Open the ink cartridge cover and remove all ink cartridges.
  3. Close the ink cartridge cover.
  4. Plug the power cord back in.
  5. Reinstall the ink cartridges.

Thank you,

Pat
Read full answer
Mar 28, 2010 • Office Equipment & Supplies
13helpful
3answers

Ink cartridges cannot be recognized in canon printer
Hello!
Remove the cartridges and gently wipe the cartridge contacts with a dry cloth, then put them back in. Then, hold the "resume" button for 10 seconds for each cartridge, that should reset them.
If that doesn't work, one of your cartridges (sadly) needs to be replaced.
Read full answer
Apr 15, 2009 • Canon PIXMA iP1300 Printer
0helpful
1answer

Brought c5180 two 1/2 years ago. starting using product 8 months ago, printed maybe 500 pages. replace ink when needed. now printer say i need to replace cyan ink which i did twice. brought it in for...
Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
NOTE: The printer will not operate unless all six ink cartridges are installed. Also, HP cannot guarantee the quality of refilled or remanufactured ink cartridges. Step one: Reset the printer CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
  1. Lift the top cover. Figure 1: Lifting the top cover c00372271.gif
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridge c00372272.gif 1 - Black cartridge 2 - Color cartridges
  3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridge c00372273.gif
  4. Gather the following cleaning materials:
    • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
  6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contacts c00372274.gif 1 - Copper contacts
  7. Replace the cartridge and then close the latch and the printer top cover.
  8. Check the printer for the error message. If the error message still displays, go to the next step.
    NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
Step three: Replace the cartridge If the error message still displays, replace the indicated cartridge with a new cartridge.
Or Please let me know what is the exact error message you are getting.
Read full answer
Mar 21, 2009 • HP Photosmart C5180 All-In-One InkJet...
5helpful
2answers

How to change black color inkonHp2175all in one
Supported HP ink cartridge part numbers The HP PSC 2100, 2170, and 2200 all-in-one series products use the ink cartridges listed in the table below. The HP 58 tri-color photo ink cartridge replaces the black ink cartridge for six-ink photo printing. Ink cartridges Part number HP 56 black ink cartridge (19 ml) C6656A HP 57 tri-color ink cartridge (17 ml) C6657A HP 58 tri-color photo cartridge* (17 ml) C6658A HP 27 low capacity black ink cartridge (10 ml) C8727A HP 28 low capacity tri-color ink cartridge (8 ml) C8728A * Replaces the black ink cartridge for six ink photo printing and includes cartridge holder. Replacing the ink cartridges The power must be turned ON to the all-in-one or the print carriage will not come to the center.
  1. Locate and raise the print cartridge access door on the front of the unit, just above the output tray. The print cartridge carriage will move into the middle of the access area. Figure 1: Raising the front access door and the ink cartridge latches c00224418.jpg
  2. Press down lightly on the top of the ink cartridge latch of the ink cartridge to be replaced and then pull the lower section of the latch toward you to unlatch the ink cartridge.
  3. Grasping the sides of the ink cartridge, pull the cartridge toward you to remove it as shown in Figure 2. Figure 2: Removing the cartridge after raising the latch c00224419.jpg
  4. Remove the replacement cartridge from its packaging, and touching only the black plastic, gently remove any tape covering the nozzles. Do not touch the gold-colored contacts. Figure 3: Removing the protective tape c00224420.jpg
  5. Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage as shown in Figure 4. The black ink cartridge (HP 56 or HP 27) goes on the right side (with the gray latch) and the tri-color cartridge (HP 57 or HP 28) goes on the left side (with the blue latch). If the optional photo cartridge (HP 58) is installed for six-ink photo printing, it is installed in place of the black ink cartridge. Figure 4: Inserting the cartridge c00224421.jpg
  6. Place your hand on the latch as shown in Figure 5, with the thumb pulling the end of the latch toward you. While holding the end of the latch out, press down on the top of the latch until it stops and then release the lower portion of the latch with your thumb so that it catches under the tabs. Do not force the latches into place or damage to the unit might occur. Close the all-in-one after latching the ink cartridges in place. Figure 5: Latching the ink cartridges in place c00224422.jpg
  7. Close the print cartridge access door.
  8. A message will appear in the front panel display requesting that the ink cartridges be aligned. Press ENTER on the front panel to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press ENTER to finish aligning the cartridges. Remove the page from the scanner glass when complete.
Storing the option photo printing cartridge while not in use The optional photo print cartridge (HP 58) that may be purchased separately for six-ink photo printing includes an ink cartridge protector. The protector is designed to keep the photo cartridge from drying out when it is not in use and for holding and protecting the black cartridge when the photo cartridge is in use.
  • To insert a cartridge into the protector, slide it into the protector at a slight angle until it snaps in place.
  • To remove a cartridge from the protector, push down and back on the top of the protector to release the cartridge and then slide the cartridge out of the protector.
Figure 6: Inserting and removing ink cartridges from the ink cartridge protector c00224423.jpg Fixing error messages that appear after changing a cartridge After inserting the cartridge, one of the following messages appears:
  • Check the black (or color) cartridge
  • Replace the black (or color) cartridge
  • The wrong black (or color) cartridge is installed
These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:
  1. Open the front of the unit to access the print cartridges (as shown in Figure 1).
  2. Remove the ink cartridge indicated in the message and inspect it.
  3. Verify that it is the correct part number and if it is, reinsert it.
  4. Close the lid to see if the problem is corrected.
  5. If the message is still displayed after a few seconds, remove the ink cartridge again.
  6. Unplug the power cord from the back of the unit.
  7. Clean the electrical contacts on the ink cartridge with a soft clean cloth, slightly dampened (not wet) with clean water. Each contact is very small and shaped like a rounded square. Figure 7: Cleaning the cartridge contacts c00224424.jpg
  8. Inside the HP all-in-one product, clean the contacts in the print carriage (the cartridge holder) with a clean cotton swab slightly dampened with clean water. Allow them to dry for five minutes before reinserting the cartridge(s) and turning on the printer. Figure 8: Contacts to be cleaned c00224425.jpg
  9. If the problem remains, replace the ink cartridge.
  10. If the problem still exists after trying all of the steps above, contact HP for assistance.
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Oct 13, 2008 • HP Office Equipment & Supplies
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