Maybe you have to configure it, some new wifi network has more security like the connection
try to look here :
https://www.wikihow.com/Set-up-a-Wireless-Network-(WiFi)-Connection
SOURCE: Wireless connection
NETGEAR Technical Support Engineer 1. access 1st the router's setup page * open up a browser * http://192.168.1.1 or http://www.routerlogin.com/ 2. go to wireless settings under setup if you have a wireless phone at home change the channel of the router, make sure they dont have same channel 3. change the mode of the router to w/c your laptop's wireless adapter support (eg. b only, g only ) 4. try to change security option wpa instead of wep (make sure your laptop's adapter support it) 5. change SSID (note: if you've change the SSID of the router, remove the profile on your computer under preferred networks 6. change your passphrase 7. Disable Advanced 108Mbps Features 8. Disable Setup Access List (it can be found in wireless settings under advance) 9. upgrade firmware of the router * before upgrading make sure you backup the settings (go to backup under maintenance) * if latest firmware is installed * flush firmware (flushing it is just reinstalling even if the latest firmware is installed) 10. power cycle frequently (turn off for 10 seconds then turn it on again) 11. If all of these didnt work call your laptop manufacturer for help 12. call gearhead -> 1-888-615-3488 13. or call our technical support 1-888-netgear lucky if you got me ***caesar *** NETGEAR technical support engineer
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