Simpson 4.5kg Model 36P45. It was unused for 6 mths, then when next used, it won't drain or spin? Pipes are all clear. Pump sounds and looks to be working. Help? Thanks.

that is how diyers learn what not to do .

Pump error. It means drain pump is either blocked or faulty. Water is not draining out or very slowly. Water has to all drain away before the machine will spin. Get the water out by lowering the drain hose down into a bucket. When machine is empty then remove and check the drain pump.

pump blocked.....

cheers

That sounds like the pump is jammed. Have you checked for hair slides or similar? Once the pump is free to operate, your Simpson should resume normal service.

It appears that you have a drain pipe problem. Check that the hose is not restricted ( kinks etc) Get a good drain cleaner that you can use in you machine and clear the gunk out of the hose. Contact simpson dealer for a compatible product to do the job as some drain cleaners react with the steel and hoses.

sound as though the drain pump has something hitting the impeller making the clicking noise,and the filter basket next to the pump is blocked by debris and not letting it drain

I had the same problem before, but removing the kink in drain hose does the trick. Maybe yours is more complicated but try it.

Hello.

There are several reasons that a washing machine won't drain or spin. The cause could be something as easy as a clog or something difficult that will need a licensed repairman. Start with the simplest possible cause and work
down to the more difficult causes.

BELOW ARE TOOLS AND INSTRUCTION THAT WILL HELP IN SOLVING THE PROBLEM.

1 A washing machine won't spin if the water can't drain. Check hoses for any kinks or clogs that may prevent the water from draining. If a hose has kinks, try to straighten out the kinked hose. If it can't be straighten sufficiently, replace the hose. If hoses are not kinked, check for clogged hoses. This can be done by using the screwdrivers to remove the hoses and looking for clogs or running a water hose through the clogged hose to remove the clog. Use the rags and bucket to clean up the water that comes out of the hoses when they are disconnected. Once the clog is cleared, put the drain hose back into place. The washer should drain and spin now if a clogged or kinked hose was the problem.

2 If the washer still won't drain or spin, check to see if the lid is not closing all the way or if the lid switch is not clicking into place. Close the lid and make sure that it closes all the way down. When the lid closes, the lid switch should click. If there is no clicking sound, then the switch may need to be replaced. Follow manufacturer's directions for replacing the switch. If the lid does not close all the way, visually check for signs that the lid is bent. If bent, try to bend it back into place.

3 Loose or broken belts could also prevent a washing machine from draining or spinning. Pull the washer away from the wall and, using the screwdrivers and wrenches, remove the back panel. Using the flashlight, visually check for any broken or loose belts. Replace any broken or loose belts. Although replacing washing machine belts is difficult, anyone who has replaced belts on a car, lawn mower or even a bicycle chain should be able to accomplish the task.

4 Another possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.

5 If all of the above steps fail to produce a washing machine that drains or spins, then it is time to call a professional repairman. Use the screwdrivers and wrenches to replace the panel on the washer and push it back against the wall.

Thanks.

next time send the model number,open the door,look around the opening where you put the clothes in and you'll see a tag with the model and serial numbers,it has to drain first before it will spin,check the pump,get a shop vac and vac out all the water,remove the bottom panel and look at the pump,if the middle of the pump can be removed turn it counter clockwise slowly until the water starts to leak out and vac it up until all the water is out,then remove the middle part of the pump and clean it out,if the middle doesn't come out remove the hoses and check the pump to see if anything is in it and check the hoses,after you remove any debries you find fill it with some water and put it into a drain to see if the water drains,if it doesn't you can check the pump again to make sure you cleaned everything out,stick your finger in and fell around the impellar to make sure it's clear,if it's clear replace the pump.usually an error code will come up but if it fills and agitiates but won't drain i would start at the pump.hope this helps.