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DeAnne Racz Posted on Jan 14, 2019
Answered by a Fixya Expert

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I have a Kenmore Elite He4t washer. Halfway thru a sanitary cleaning cycle yesterday, it stopped spinning & gave an F02 error code. Will not spin or drain now. Need some help.

3 years ago, I replaced the drain pump which was damaged by a bra underwire. It has been working great until now. I ran a diagnostic test. It got stuck at 05 which is the heating check. I hit prewash to move on to 06. This checks the drain pump. It was running but didn't drain. I forwarded to 07. This spun the drum in reverse. When it moved onto 08, it did nothing. This is a high speed spin that also checks the motor & CIM control. When I try to drain & spin, it sounds like it is either trying to spin or drain but nothing happens. There was a large plug of lint in the rubber hose leading to the drain pump which I cleared last night. I thought this was the issue but no luck. I did not remove the rubber hose at the base of the drum, just at the drain pump.

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  • Expert 278 Answers
  • Posted on Jan 28, 2019
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Hi DeAnne, need the full model number. is this a front load washer?

5 Related Answers

A

Anonymous

  • Posted on Dec 06, 2007

SOURCE: HE3 Code F032

I remove the pump and found out that the impellor was worn , I have replaced the pump and the machine is working , no more F02 Codes .

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Anonymous

  • 5911 Answers
  • Posted on Sep 03, 2008

SOURCE: F02 & SUDS error + no spin

The "F02" error code is a slow drain error. If you have confirmed your dry lines are clear, you may have a drain pump that is either clogged, or is not working properly. The following link explains:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

It doesn't take much to damage the drain pump on these washers. If something is lodged in the pump for extended periods it could potentially damage the pump impeller or pump motor. The pump may SOUND like it is working, but it may not be pumping. If a good cleaning doesn't work, you may have to replace the drain pump. Replacements are available at searspartsdirect.com.

The "SUDS" error may be caused by a drain pump this is not working properly as well. If the pump gets air inside, it will begin to cavitate and can cause the "SUD" error to appear. Just to be sure, you can refer to this link as well:

http://www.fixya.com/support/r629564-suds_error_whirlpool_kenmore_front

If your washer is not draining properly, it will not spin, either. I think your spin problem may be directly associated to a drainage issue. Begin with a an inspection and cleaning (if required) of the drain pump. I suspect this may be the cause of all your symptoms.

I hope you find this information helpful. Please post back with any questions or comments you may have.

Anonymous

  • 107 Answers
  • Posted on Apr 09, 2009

SOURCE: drain problem

Could be a pressure switch problem. If the switch doesn't know it's empty, it will keep trying to pump. Remove top and locate switch. There's a small hose going to it. Remove the switch and blow in it see if you hear a "click". Also blow through the hose and you should hear bubbles or clear air into the tub. Put switch back on and try again. If no sucess, repl. pressure switch.

Anonymous

  • 88 Answers
  • Posted on Dec 30, 2009

SOURCE: LG front load washer does not drain after cycle.

Check for 120 volts to the pump motor while in drain mode, if the pump does not run, or just hums, replace the pump motor. Some LG's have both a recirculating and drain motor on the pump casing, so be sure to replace the correct motor.

Anonymous

  • 1 Answer
  • Posted on Feb 01, 2010

SOURCE: Whirlpool Duet GHW9250ML2 not draining - pump runs noisey

i dont know but if you find out will you share it?

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I have a Kenmore Elite HE3 model 44832 200 washer. Will spin sometimes, but doesn't seem to get to full speed. Often won't spin at all and gets F02 error, but it does roll during wash/rinse cycles. ...

he F02 message is a long drain error and it may mean the pump is clogged or bad. You don't provide a lot of detail about if the water is draining out or not but the first thing to check for this error is the drain pump.

The image below shows how to access the pump and remove the filter. This may be your only problem. With the access panel removed you can also make sure the pump is running. Remember to unplug the washer before removing the access panel.

Check the pump for the F02 and make sure you're using HE detergent and there's not excessive suds.


richroth_78.jpg

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My Kenmore elite he3t is giving me a problem in the spin cycle. Even thought the spin setting is set on high or extra high, the drum turns very slowly and will eventually stop and the washer starts...

The machine will not advance to the high-speed spin cycle unless the water is drained first. The F02 error code manifests this condition as it means draining problem. Either the pump filter is blocked, the drain hose is clogged/kinked, the pressure switch is stuck in the full position, or the pump itself is not working. The display can be cleared by pressing the Pause/Cancel button twice.

Disconnect power and remove the three screws attaching the lower front access panel to the cabinet then pull the panel down and off the cabinet. You can prop up the bottom front edge of the washer or cushion and lean it against the wall to access and remove the screws more easily.

Once the panel is off, remove the filter by turning the knob counterclockwise. Clean the filter from any debris that prevents water from draining out properly. Click on the link below for further troubleshooting should the cleaning of the filter does not resolve the problem.

Troubleshooting Error Code F02 on Kenmore Elite and Whirlpool Duet Front Load Washing Machines
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He4t kenmore elite smartwash quietpak9. keeps flashing F2?

"F02" is a Long Drain error. This is an indication that there's an obstruction somewhere in the drainage system. Most commonly, the drain pump reservoir needs to be checked and cleaned. The access screws are on the bottom front edge of the lower toe panel directly below the door. You may need to prop up the two front feet of the washer to access them (a 2x4 works well for this). The following link explains:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased online at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between these sites, so shop and compare.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
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Stops washing cycle without draining and spinning: gives error code F 02

"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


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Kenmore Elite HE4t washer won't spin

The motor controller board is likely bad.


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