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Whirlpool WFG371LVB gas oven won't stay on. Already replaced igniter. Any other suggestions?

I have a Whirlpool WFG371LVB gas range/oven about 8 years old. Oven has never been great but has not worked most of the time since doing a thorough cleaning. Oven will start, warm up but then not maintain temperature. Always starts the first time but subsequent restarts typically fail after it is warmed up. Can hear the gas valve open, the igniter spark several times even after lighting the burner but then the gas is cut off. Occasionally the opposite happens and get a runaway condition having to turn it off when the temp climbs 500+ Fahrenheit. Everything online suggests cleaning the igniter with sandpaper. Did that and seemed to help for a day. Then replaced the igniter. Again seemed to help for a day. Any other suggestions other than the igniter?

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I believe you need to replace the direct spark ignition module, but refer to the note below.
Direct spark ignition module. NOTE: This part is often misdiagnosed. Use the wiring diagram and check for an open circuit through the gas valve. Also inspect the igniter and burner tube.

Posted on Feb 09, 2019

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Posted on Jan 02, 2017

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SOURCE: whirlpool gas range

You may have a bad spark/ignition module, it is located under the main top (on most models) and tells the burners too spark

Posted on Jul 25, 2008

  • 2692 Answers

SOURCE: oven not maintaining temperature

Yes

Posted on Jan 08, 2009

SOURCE: burners slow to ignite

you may have your gass set to low or you need a new regulator valve

Posted on Apr 05, 2012

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WFG371LVS


The oven electronic ignition is bad, very common, to replace remove oven door and the grate shelf, then unscrew bottom panel inside oven , you will see the ignition device towards the back unscrew it and unplug the the electrical plug to remove and replace it. I found them cheaper on line, like Sears parts center, it takes about 15 minutes to change out.

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Is there a pilot for the oven that can go out and needs to be manually relit? I have alrady replaced the igniter


The Whirlpool SF357 (SF357PEKQ0 specifically) does not have a pilot light; only the electric igniters that light the gas on demand for both the range and the cooktop.

On my gas ovens, checking the ignition is easiest with the warming drawer removed and the cover plate removed from the oven. Do you see a glow at the igniter? If yes, then the igniter is probably working. If not, check that the wiring harness between the igniter and the control board is connected and giving the appropriate power.

The next thing to check is that the oven gas valve is open. (Mine have a separate valve here.) Then check that nothing is blocking the gas line and that the regulator is opening and closing properly. We had an old oven that would start the gas flow and come up to temperature normally during the pre-heat time. However, when the oven cooled, the regulator wouldn't reopen thus the oven wouldn't stay at temperature. The regulator could be forced to open with a tap to the mechanism when the oven needed to come back to temperature.

Whirlpool has manuals and parts lists for the SF357 ranges on their site. https://www.whirlpool.com/webapp/wcs/stores/servlet/OCManualsLiteratureSearchResultView?catalogId=10561&langId=-1&storeId=10211 . The installation guide is here: https://www.whirlpool.com/digitalassets/MLPDF/Installation%20Instructions%20-%208273169.pdf . The owner's manual is here: https://www.whirlpool.com/digitalassets/MLPDF/Use%20and%20Care%20Guide%20-%208522776.pdf .

I hope this helps.

Cindy Wells
(In the case of our old oven, we replaced the entire range. The difference in price between a new range and the needed parts (and labor) to fix the old one were nearly the same.)

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