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Baach Ding Posted on Jan 10, 2019
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Water remains in the chamber, after finishing. Washer Maytag neptune WAH5500 BWW

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Peter Schmidt

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  • Master 342 Answers
  • Posted on Jan 10, 2019
Peter Schmidt
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I assume the model starts with a M, not a W?

Anyway, you did not indicate if the washer does not do any draining ... or it just leaves a bit of water in the chamber?

No draining issue (no pumping sound):
Your washer could have a faulty drain pump and motor assembly, loose wire connection in the drain pump circuit or it could have a faulty machine control board.

Some draining issue:
It did not look like your washer model has a built in pump suction filter/strainer that is cleanable ... but there could be some obstruction in the pump suction or in the hoses after the pump. Straighten drain hoses and eliminate kinked hoses.
Watch video if you want to inspect the pump and hoses


5 Related Answers

Anonymous

  • 335 Answers
  • Posted on Dec 15, 2008

SOURCE: I need an instruction manual for Maytag topload washer Neptune TL

Get the Service Manual this will help you diagnose issues with this washer.  I found a Service repair manual on this site search for this; FAV6800 Manual.  Check the postings and you will find a URL to the manual.

From another member a step by step to dump water from machine in diag mode  ""One other thing I learned for those of you who don’t want to bail out the water in the tub. If you want to have the machine drain the excess water without bailing this should work. Turn the machine off and make sure the "locked door" light goes off. Then hold the "Spin" and "Enviro Plus" buttons at the same time for 3 seconds. "00" should then show up on the display. Then hit the "Delicate" button, then the “Pre-soak” button. This should activate the pump and get all the water out. Once the water is out hit the off button. You then may want to try the Spin cycle alone. These directions can be found on the Troubleshooting Manual found folded up behind the rear panel of the machine where the main electrical circuit board is located.""

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Anonymous

  • 1294 Answers
  • Posted on Mar 10, 2009

SOURCE: i have a maytag neptune washer the water will not drain out of it

First drain as much water from the drum as possible and unplug from the outlet. Then there are 2 screws left and right under the front lower panel at floor level. Undo those two screws. Pry the front panel DOWN from the door panel. Once the lower panel is removed you will see the pump and pump filter on your right. The pump filter is to the left. It has a large turnscrew. Be ready with a pan or something to catch the water from the open filter! Screw this counterclockwise until it comes loose. You will now be able to remove the filter and all the debris. After cleaning, re-screw the turnscrew. Before you put back the front panel test that it is clear by doing a wash. If it still doesnt drain you must remove debris from the pump itself. The pump is between the pump filter and the pump motor on the right. Undo the white clips from the motor and the retaing clips attiching the filter to the metal washer body. Then turn the motor clockwise to separate it from the filter. Refit carefully after job is done. And fit outlet tube a correct height, not too deep. <courtesy tzotsi>

Anonymous

  • 525 Answers
  • Posted on Jul 18, 2009

SOURCE: Maytag Neptune washer has bad odor, city water.

There is no filter in your washer that would cover the odor issue.
The website link below will give you all the information concerning odors in a Maytag Washer

http://maytag.custhelp.com/app/answers/list/kw/odors/p/293/r_id/108284/sno/1/search/1/session/L3NpZC9RRDdZdDhEag==

jeff hartman

  • 79 Answers
  • Posted on Apr 28, 2011

SOURCE: My Maytag Neptune Washer Model MAH3000AWW, Serial

Hello, The earlier Maytag Neptune front loaders have a balance ring on the inner tub that has liquid in it and that causes the sloshing sound when you turn the tub by hand. That is normal.

I noticed that you have a MAH3000... Have you replaced your door latch wax motor yet? If not, it will fail and damage your control board located behind the timer. See NeptuneHelpSong for a video that explains the failure.

I hope this helps...

Anonymous

  • 1 Answer
  • Posted on May 27, 2012

SOURCE: Maytag 5500Bww washer wont drain

I had a similar problem along with many others. After replacing the door switch, seals, and bearings I learned a liile secret that will save you hours of frustration and lots of money (this virtually eliminated all problems). Get rid of it. Load it up, get it out of where you live, put as much distance between you and it as fast as possible.Take it to a scrap yard, they'll give you enough $ to buy some beer etc.Then get on your knees and ask GOD to forgve you for buying a WASHING MACHINE THAT HAS CIRCUIT BOARDS IN IT.

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0helpful
1answer

May tag Neptune showing codes

Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).
3helpful
2answers

If you get the FL how do you get the door to open??

  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.
10helpful
1answer

Hi I have a Maytag Neptune model MAH5500BWW Serial B4585662GA. When I turn the drum, I can still hear water inside/behind the drum. Thank you

This is normal. There is a balance ring filled with water attached to the inner drum. The balance ring is sealed and is not supposed to be empty. When you turn the inner drum by hand, you're hearing the water settling down from the now upper chambers of the balance ring.
5helpful
2answers

Neptune - has Lr displayed where time remaining for wash usually displays. Doesn't finish.

Hello there
The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Burn Spot on a Maytag Neptune Washer Motor Control Board (click to enlarge)
Blown Fuse on a Maytag Neptune Washer Motor Control Board (click to enlarge) Either way, it means just one thang: a new motor and motor control board kit are in your future.

0helpful
1answer

Neptune is water suposed to remain after wash is complete

hi. thanks for the question .no not a lot, you cant get it all out. but you should not be able to see any. if you can see water. i would check the hoses at the pump, or a kinked hose. check that. thanks the appliance doc
0helpful
1answer

Neptune-is water supposed to remain, after wash is finished, between tub and outer shell

if you hear water when you spin the basket,that is the front tub balance ring.it is filled halfway with water in order to assist mach in balancing load.that is a normal sound.the mach may also leave some water between the basket and outer shell depending on lengh of drain hose.as long as the clothes do not come in contact with the water it is fine.
0helpful
1answer
0helpful
2answers

Neptune washer

If the water is draining out o.k. then either there is no signal from the water level pressure switch, no signal from the control board or a problem with the Spin windings.
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