Where is the menu button on the panasonic kx-tga109ex handset?

The KX-TGA401C handset works with the KX-TG401x, KX-TG403X and KX-TG651x phone systems among others. If you have the appropriate base, see the suggestions below.

Does your handset read Ringer Off? Try setting the ringer volume. With the phone system in standby (no calls in or out for any handset), press Menu. Navigate using the Up/Down arrows to Initial Settings. Press Menu/OK. Navigate to Ringer Settings and press OK. Press OK again to enter the Ringer Volume sub-menu. Use the Up/Down arrows to set the ringer volume and press OK to save. Press Off to exit the menu system.

The other possibility is that the handset is not registered to the base. Note: only 6 handsets can be registered to the base. If you previously registered 6 handsets, you need to deregister some of them.
To register the handset, hold the handset near the base since you will need to press buttons on both. Press Menu on the handset and navigate to and enter Initial Settings. Navigate to Registration and press OK. Navigate to HS Registration and press OK. On the base, press and hold the Locator button for 5 seconds and the registration tone sounds. Press OK on the handset you are trying to register. If all the registered handsets start ringing, you triggered the Locate handset function. Press the Locator button again. Then do the press and hold step again. Only press OK on the handset when you hear the registration tone.

You can find the manual for the KX-TG4011 here: https://shop.panasonic.com/support-only/KX-TG4011N.html . The direct link to the manual is https://ftp.panasonic.com/telephone/om/kx-tg4011_mul_om.pdf . See page 21 for the directions to set the ringer volume.

I hope this helps.

Cindy Wells
(You can't register a handset to an incompatible base. The communication protocols don't work.)

Do you mean the Panasonic KX-TGA470 handset? The KX-TGA470 handset is the included handset for several models of Panasonic cordless phone systems, including the KX-TG7732. When the ringer is off, the handset should show a bell with a line through it. To adjust the ring volume, press Menu on that handset when the phone is in standby. (The base and handsets are not in use.) After pressing the Menu button, type # 1 6 0. (Alternatively, use the arrow keys to navigate to Initial Settings and press the soft key for Select. Navigate to Ringer Settings and press Select again. Go to Ringer Volume Handset and press Select once more.) Use the arrow keys to select a value between 0 and 7. 0 will keep the ringer disabled. Press the soft key for Save. Press Off to exit the menu.

You can also adjust the ringer volume on that handset by pressing the Volume Up key while the phone is ringing at the base and other handsets. You can adjust the base ringer volume by pressing the + or - keys when the phone is ringing. Alternatively, press Menu # * 1 6 0 from any handset. Note: this phone system also has a silent mode. Press Menu # 2 3 8 to enable or disable the feature. When this is enabled, the handset will show an icon with several Z's.

You can find the manual on the phone system page: https://shop.panasonic.com/support-only/KX-TG7732S.html . The current link to the manual is ftp://ftp.panasonic.com/telephone/om/kx-tg7731_mul_om.pdf . See pages 23 and 35 for the ringer volume adjustment. See pages 35 and 40 for information on the silent mode.

I hope this helps.

Cindy Wells

KX-TGA402C is the included handset for a Panasonic cordless phone system like the KX-TG4011C. You should be able to adjust the ringer volume from the Initial Settings menu. With the phone system in standby, press Menu on one handset. Use the Up/Down arrows to locate the Initial Settings. Press OK. Then select Ringer settings and press OK. Select Ringer Volume and press OK. Use the Up/Down arrows to set the desired Ringer volume and press OK to save. Press Exit to leave the menu system. Alternatively, you can adjust the ringer volume by pressing the Volume Up/Down buttons while the phone is ringing.

The manual for the KX-TG4011 is available from Panasonic here: ftp://ftp.panasonic.com/telephone/om/kx-tg4011_mul_om.pdf . If the above steps aren't working, check that your handset and phone base are properly paired (registered handset). Also check that the base has power and connected to a working phone line. Also make sure that the handset is fully charged.

I hope this helps.

Cindy Wells

The KX-TGA401 is a handset for specific Panasonic cordless telephone systems. Connecting the handset requires registering (pairing) it with the base and if the base can support another handset. First make sure that the base is plugged into an active phone line (land line) and that the power adapter is plugged in and working properly. Charge the handset before attempting the registration process.

Then make sure that the phone system is in standby (no calls). Press and hold the Locator button on the base for about 5 seconds (wait until the tone sounds). If all of the handsets that are already registered ring, press and release the Locator button and then press and hold it again. Once you hear the registration tone (some models), place the new handset in the charger on the base. Wait for the long beep and the registered symbol to appear.

If the not registered symbol appears, try registering by using the handset menu. Press Menu # 1 3 0 (the key below 9 and individual number keys) on the handset. Press and hold the locator button until you hear the registration tone as above. Then press Select and Save on the handset within 90 seconds of hearing the registration tone. Wait for the handset and base to complete the registration process. You'll hear a long beep.

The first registration method is given in the manual for the handset, http://help.panasonic.ca/viewing/ALL/KX-TGA401/OI/TGA401_PNQX2390ZA/TGA401_PNQX2390ZA.pdf. The second is from the page 31 of the manual for the KX-TG653x (KX-TG6531 base) system, ftp://ftp.panasonic.com/telephone/om/kx-tg6511_mul_om.pdf . The KX-TGA401 handset works with other bases as well. You may want to check the manual for your phone system in case there are differences. Other compatible phone systems are the KX-TG401x, KX-TG403x, and KX-TG651x.

I hope this helps.

Cindy Wells
(I make sure that the land line is active by checking for dial tone with an old corded phone.)

Try this link. http://service.us.panasonic.com/operman/findmanual.aspx?model=KXTGA

Some Panasonic cordless phones come with up to five handsets each will need to be properly adjusted. You may need to set the main handset to synchronize with the base unit plugged into the telephone wall jack and assign special configuration numbers to the other handsets in order to properly identify each one within a specified location. One handset left in the turned on mode may make it impossible to place calls with the any of the other handsets. This will continue until either the battery dies or fails on the handset or the phone is switched off and replaced in its charger for charging again. Synchronize the main handset by pressing the MENU button on the handset, then pressing the down button IN order to select the number you wish to assign to that handset. Repeating this process if you have already done so will greatly decrease the level of errors experienced with panasonic phones

Did you figure this out? I can't connect my phone to base either there is no ok button

Call forwarding is a feature from the phone company. Depending on the phone company it's usually 72# or *72 plus the number you're forwarding to. 73# or *73 cancels it. Check with your phone service provider for the specific codes for your service.

press the message button in the top left corner, then the tape should start flashing on the screen, then press number 9 (should have a talking man with a solid circle to the left of him) then record your message, press 5 to stop and 7 to listen to the message

to access the answer machine press the top left hand button until a swirly thing flashes then press 5 to listen to your messages, then press the hash button to remove the message.

To lock and unlock the keypab also press the hash key. It has a key symbol on it.