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Janet Hill-teen Posted on Dec 27, 2018
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I am trying I install a ring pro on an existing old Heath-zenith doorbell but the doorbell has 4 wires instead of 2 described in the directions.

We didn't take a picture before we undid everything and now we can't get the old chime to work at all

  • CJ Rock
    CJ Rock Jan 20, 2019

    Two door buttons, front door back door or one button front door only?

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2 Answers

JIM

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  • Posted on Feb 09, 2019
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If all 4 wires are coming from 1 cable not 2 separate cables, chances are 2 wires are spares. (1cable 4 wires 4 colors) if so check at door bell chime for colors connected. Touch those 2 colors together at button location if doorbell rings that's the 2 wires you need. If you have 2 separate cables with 2 wires in each cable, touch the 2wires from 1 cable together if doorbell rings that's the wires you need

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  • Expert 123 Answers
  • Posted on Jan 20, 2019
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See if there is sufficient voltage between the two wires using a voltmeter. Also check that there is voltage coming out of the doorbell transformer to the wires, and power from the regular AC line going into the transformer. Sometimes the transformer dies and it's time for a new doorbell, although in the old setups, the transformer was separate from the doorbell.

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5 Related Answers

ohms

monk3ybidzness

  • 1879 Answers
  • Posted on Sep 08, 2008

SOURCE: I have Heath/Zenith wireless doorbell.

"sometimes out the blue it will chime"

if for example the doorbell runs on 2.4Ghz signal and then you have a wireless phone which is also on the same frequency, everytime you use the phone the doorbell will ring. got it?

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jason

  • 905 Answers
  • Posted on Dec 29, 2008

SOURCE: my pushbutton doorbell activates my neighbor's chime

in the chime box and remote you can change the setting for the remote signal that is picked up( refer to your manual for the correct settings) these will be a set of pin connections in the chime box and in the remote switch that will have to be set to another selection

Anonymous

  • 1 Answer
  • Posted on Dec 30, 2008

SOURCE: my doorbell also ring neighbor's bell

Change pin configuration on plugin bell and the remote.
The pin configuration should match

Anonymous

  • 2 Answers
  • Posted on Mar 17, 2009

SOURCE: New wired Heath/Zenith doorbell buzzes until disconnected

it sounds like you have a bad push button . if the wires where crossed you would most likely have this problem as soon as you turned on power . 

seanpwright

Sean Wright

  • 2045 Answers
  • Posted on Aug 17, 2010

SOURCE: I'm working on a remodel.

Sorry thats not possible. What you will have to do is get another LE75 and put it in the 2nd location

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/sean_54c3a3dc48a7773c

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click on "how can I change the security code."
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