Where can I get my Kodak easy share SV 811 digital frame repaired in Pune India.

Getting Started Guide:
http://support.en.kodak.com/app/answers/detail/a_id/18777/kw/sv811

User's Guide:
http://support.en.kodak.com/app/answers/detail/a_id/18780/kw/sv811

Make sure you have installed the Kodak digital display Software then you can just drag and drop the pic to your pc or vice versa

You can use an SD card. Put card in pc, put pics on the pics file on card, then put card in the frame.

Have you installed the EasyShare software on the computer?
Does it work when inserting the SD card into the frame directly?
You must connect the frame with the cable before the frame will be able to find the computer.

Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

I also have this problem the frame won't move beyond the Settings menu. I have reset it and that does not do anything. I have hardly used the frame but it is now out of guarantee so I don't want to have to pay to repair it either.

There is no internal memory in your frame. You can transferre them via the SD card onto the frame. But unfortunantly not irectly onto the frame without a SD card.

Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

Pls. check if there is any reaction when pressing the buttons onto the frame.

Check the batt within the remote.

Reset the frame.

If all fails:
Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

Finally solved this one. My Kodak Sv-811 Digital Frame would not play any videos UNTIL I decompressed them. .mov videos are compressed, usually with mpeg2 or mpeg4 or h.264 methods. In Quicktime Pro (or any video conversion able program) under video options, choose "photo-jpeg" or basically no compression. The file is 3 times as large but it will play!

I had the same problem. I use kodak easyshare software and load my pics on to that. Then put all the pics you want in the picture tray. Have your frame plugged into the computer with your usb cord. Then go up to File menu and drop down to "copy to". On my computer it is Folder "E" which is the drive the frame is connected to. Then pick from the Resize drop down menu " best for picture frame', then click copy. You will see the program loading all the pics to E drive. When done, unplug usb cord and you will see it loading on your pic frame. As easy as this is to do, I found it frustrating as well, but when it works, it is easy. Hope this helps

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Your frame will be repaired per warranty guidelines. A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required. If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.

Process the repair at www.kodak.com/go/itg