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Hi...the same thing has happened to me. My Smeg Fab28 refrigerator compartment has stopped cooling. The freezer still works. There was a build up of ice on the back fridge wall, and the milk was freezing up, so I turned down the temp. After the ice melted, I heard a bang like a bunch of ice had dropped. I turned the temp back up but it steadily stopped cooling even more. I decided to defrost the freezer, and had the power off completely for about 5 hours. When I turned it back on, the freezer worked, but the fridge is not cooling AT ALL.
When the fridge is not cooling that means the fan are not working or not working properly, need to replace or check if their is an ice bothering the fan to turn. ok
It wud need a new defrost heater, the fridge gets its air from the freezer , if the defrost heater does not work , ice builds up in the airduct , equals to no cooling in fridge
IF THE FRIDGE IS A FROST FREE YOU NEED TO CHECK THE DEFROST SENSOR AND TIMER THAT CAN CAUSE THE APPLIANCE TO RUN NON STOP.IF THE APPLIANCE IS NOT A FROST FREE AND IS FITTED WITH A THERMOSTAT THAT COULD BE YOUR FAULT.IF YOU HAVING NO JOY ITS BEST YOU GET THE EXPERT IN TO ASSIST.
I have the same fridge (stainless steel virtuoso) and when the fridge section stops cooling you have to turn power off. Then remove everything from the freezer including the shelf. Next get a pointy object and remove the two plastic screw covers located on the back inside plastic freezer panel, Next remove the two phillips head screws securing the panel in place. Next (and this is a little tricky) get two solid forks and lever the back interior panel off, thereby exposing the cooling system of the fridge. Next get a hairdryer and completely defrost this item, and then reassemble. Switch power back on and your fridge will be fixed, and cooling like a champion! plus you have saved hundreds by not paying ripoff "technicians" I have to do this every six or seven weeks because of the high humidity here in Darwin, the freezer is "frost free" but the cooling system still ices up, and this is what blocks airflow and stops the fridge cooling.
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