Mitsubishi WD-65736 Television Logo

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Susie Boyd Posted on Oct 11, 2018

My Mitsubishi TV when you turn it on has a faded picture and no sound Model # WD-65736.

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0helpful
1answer

I have a mitsubishi 73 inch tv model WD-73738. No picture with sound - why is this ?

sounds like the psu. power supply unit. check the caps are not bulged
0helpful
1answer

I have a Mitsubishi projection tv model wd-52526. The tv has sound but no picture. It will display channels or devices Is there a simple fix to this?

no picture or a big black box covering the picture. If it is a big box covering the picture then you need to turn off closed captioning.
0helpful
1answer

I see no picture

Televisions covered: Mitsubishi DLP High-Definition Televisions:
C Series: WD-60C8, WD-65C8, WD-73C8
735 Series: WD-60735, WD-65735, WD-73735
736 Series: WD-65736, WD-73736
835 Series: WD-65835, WD-73835

Here's an online version of your televison's (94 page) "Owner's Guide":
http://www.mitsubishi-tv.com/pdf/ownersguides/WD-60735.pdf

It sounds like the lamp in your "Mitsubishi Lamp-Cartridge" blew.

If your TV remains under warranty, you'll want to call Mitsubishi at 1-800-553-7278, and you'll need to have (a) Mitsubishi Model number, (b) serial number, (c) TV purchase date, and you'll have to ship the old lamp module back to Mitsubishi so that:
"All lamps replaced under warranty must be returned to Mitsubishi where they will be inspected for defect verification."

Return old Lamp-Cartridge to:

Mitsubishi Digital Electronics America
1001 Cherry Drive, Suite 2
Braselton, Georgia 30517

If you have trouble finding your TV's information, you need better "Warranty Management". Warranty Management can be done with software, or on paper. You may even choose to toss all your Owner's Manuals into a box, with the receipts. In case anything malfunctions/needs to be reprogrammed/reset then the manual & spare parts/cables (in a large Zip-Loc(R) baggie or two) can be quickly located and consulted.

If you television happens to be out of warranty, a nice (expensive) new lamp module can be ordered from Mitsubishi by calling 1-800-553-7278, or by ordering online at http://www.mitsuparts.com.

Refer to pages 75-76 of your Owner's Guide for complete Lamp-Cartridge module replacement instructions (with nice illustrations).

Your TV's Lamp-Cartridge part number is: Mitsubishi 915B403001

Here's an online source for the Mitsubishi 915B403001 Lamp-Cartridge:
http://www.dlplamps.com/products/mitsubishi-dlp-lamp/mitsubishi-915b403001.html?gclid=CLzb6ciaiq0CFQdN4AodZkMonA

Note that with the dlplamps.com offerings, you can purchase the lamp only for $109, or the entire lamp-cartridge module for $129. So you can save yourself $20 if you're handy. Remember to keep all fingerprints off the lamp glass element - this small amount of oil will weaken the glass, and cause premature failure of the lamp. In the event that you get a fingerprint on the lamp glass, erase it thoroughly with rubbing alcohol. Alternatively, one may prevent fingerprints with latex gloves (make sure you haven't an allergy to latex, though).

If the reason that the lamp blew turns out to have been a clogged Lamp-Cartridge Filter (once you have the Lamp-Cartridge out of the TV and in your hand, you'll be able to easily see the mesh filter), then place a regular PM (Preventative Maintenance) of this filter on your calendar.
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1answer

I just replaced my bulb on my mitsubishi wd-65736 but picture is still dark looking and the bulb stays lit up after we cut the TV off. Could I have hooked the two wires up wrong?

This site lists your service manual for $7.99
https://www.completeservicemanuals.com/mitsubishi/dlp-projection-television/wd-65736-service-manual/prod_1408.html

This site claims to have a free PDF download, but the "free download" link throws you to www.tradebit.com, which sells the service manual (as a downloadable PDF file) for $7.99
http://www.promanuals.com/serviceparts/mitsubishi-wd-60735-wd-65735-wd-73735-wd-65835-wd-73835-wd-60c8-wd-65c8-wd-73c8-wd-65736-wd-73736-service-manual/

This site sells your TV service manual for $5 as a .PDF sent to your email:
http://tv-part.com/index.php?target=products&product_id=1369

If you can read/use a service manual, $5+tax is a lot better than $hundreds for a new television. Or- buy the downloadable manual, and give it to your favorite electronics friend to peruse. The darkness coming from the new lamp might bespeak of a power supply problem, or a poor connection between the lamp and the power supply. The fact that the lamp module stays on after it should go out also says power supply problem.
In the worst case, keep both your lamp modules (they're probably both good), and sell them online to help defray the cost of a new television.
3helpful
1answer

It started 3 days ago the picture started getting darker and darker everyday then last night after turning the tv off which was off for several hours I turned it back on and a few min later there was a...

REPLACE THE LAMP IT IS LOCATED IN THE BACK OF THE TV THERE ARE INSTRUCTIONS IN THE OWNERS MANUAL FOR REPLACEMENT IT IS CONSIDERED CUSTOMER REPLACEABLE ITEM.
PART NUMBER 915B403001 Lamp (180W)
2helpful
1answer

I have a mitsubishi wd-65736 no picture just sound

do you have a red lamp light on, if so you need to replace the lamp
0helpful
1answer

Need help with Harmony One remote and Mits WD-65736

To ensure the remote controls your devices properly, you must disable Net Command.To disable Net Command you must delete all devices associated with it.

Open the Mitsubishi Television's setup menu.
Select Delete at the setup menu.
Select Entire Configuration and then select Next.
Follow the onscreen instructions to delete the entire configuration.
To finalize your selections and complete the NetCommand setup, select Finish from the finish screen.
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0helpful
1answer

Mitsubishi wd-65731 ,won't be able to keep it turn on

Call Mitsubishi at 1800-332-2119. Explain the symptom and they should be able to direct you to a service facility that will replace a Temperature Sensor at no charge to you. It is a known failure. Good Luck. Don't wait to call.
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