I can extend the wand, but don't know how to release it to use it.
SOURCE: extendable wand difficult to entend
try USE WD-40 (http://www.uline.com/images/en-us/transparent.gif ) to spray ....Wand Assy and Hose Assy.....
SOURCE: No suction on wand of Dyson DC14 Animal
Hi its Darran at Dyson.
It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.
For the full blockage procedure please visit the support section on our website at www.dyson.com.
Kind regards
Darran
Dyson customer Service
SOURCE: wand in stowaway dyson is hard to extend
Hi there, you should just be able to hold the telescopic wand in one hand, press the button and pull the whole length of the wand out to its fullest position.
If the telescopic wand on your particular Dyosn is very stiff, you may need a replacement.
Your machine may still be under guarantee or warranty. If this is the case, please contact Dyson directly on 0800 298 0298 (UK) or 1866MYDYSON (US).
Kind regards
Darran
Dyson Customer Service
SOURCE: Dyson DC14 Animal Vacuum - Loses suction in the
Check the brush bar is turned on, read this article: DC14 clutch and brushbar
Then check the small hose underneath for blockages.
SOURCE: dyson DC14 wand will not go back down in
Hi there,
Once you've replaced the wand on the cleaner body, you should be able to retract the wand back down inside the hose by pressing the wand release button. For further information on doing this, please see the user guide supplied with the cleaner - if you don't have this to hand, you can download a copy here:
http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdf
However, if the wand seems to be jammed, it's probably best if you get in touch with us directly so we can provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).
Kind regards,
Jack
Dyson Online Customer Support
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