Hello My dstv explorer is not activated, how may you help?

Unplug the power cable from the your dst explorer drive and let it cool or rest for some while

If your DStv receiver is not responding to your remote control, here are a few troubleshooting steps you can try:

1. Check the batteries: Make sure that the batteries in your remote control are fresh and properly inserted. Weak batteries can cause the remote control to stop working.
2. Reset the remote control: You can try to reset your remote control by removing the batteries, pressing any button for 5 seconds, and then reinserting the batteries.
3. Clean the remote control: Sometimes, dust or dirt on the remote control's buttons can interfere with its functionality. Clean the buttons with a dry cloth or a slightly damp cloth to remove any buildup.
4. Reset the DStv receiver: Try resetting your DStv receiver by unplugging it from the power source, waiting for 30 seconds, and then plugging it back in.
5. Re-pair the remote control: If none of the above steps work, you can try re-pairing your remote control with the DStv receiver. To do this, press and hold the "Shift" and "TV" buttons on the remote control for 5 seconds, then enter the 4-digit code that corresponds to your DStv receiver.

If none of these steps resolve the issue, you may need to replace your remote control or contact DStv customer support for further assistance.

Here are sites that you might find helpful:
https://www.electronicsdiary.com/2017/12/fix-dstv-remote-is-not-working.html

https://briefly.co.za/33378-how-resolve-dstv-remote-working.html

https://forums.att.com/conversations/directv-installation/volume-buttons-on-directv-remote-dont-work/5defff3abad5f2f60618c799

Hello, Ronald -

Fixya.com has no affiliation with DSTV. You will need to contact them directly and speak with a real person..

This is the link to the DSTV web page listing the call centre telephone numbers for DSTV in South Africa:
https://selfservice.dstv.com/contact-us/give-us-a-call?_ga=2.35552929.1074353866.1546105581-1555919708.1546105581

I am answering from the USA.

Best wishes.

Dstv's directions are here at this link: ( the first step is connecting the Explora;s USB cable to the DStv receiver's WiFi port
How to connect the DStv Explora to theInternet using WiFi or Ethernet

i activate av1,av3 and av3 in service. my tv come on and off. i can't inter in service. samsung 42, PS42C430, SO HELP ME HOW TO DEACTIVE AND INTER IN SERVICE.

Hello,
If your internet connection goes through a proxy server that is blocking IRC chats and similar protocols such as these implemented by facebook, you may be out of luck. Try using a website to bypass the proxy, if any.I recommend that you use:http://www.openet.info/ Secondly, ensure that active scripting is enabled on Internet Explorer. To do this, go to control panel, internet options and in the internet options window, click the security tab and click "Reset to default". This will reset the internet explorer security settings to default and will correct any configuration issues you may be having.
I hope my solutions solve your problem.Have a good day.
Regards, Brainiarc7.

my dstv remote control function any time it likes.pls what is the solution it is a new machine.Thank you.

Hello,
ActiveX is install in browser like Internet explorer if a particular website requires addons for running.
>When you get a prompt to install active X, right click on the information bar on the top of internet explorer then click install addon for user or all users.Active X will get install.If you are not getting a prompt then reset Internet explore to default settings.
Goto tools-then internet options--Click on Advance tab-then click on Reset button-Click Apply then Ok.Restart computer and check.

Thankyou