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Cricut Explore Air 2 helps in cutting the beautifully intricate designs using the compatible cutting machines. However, in some situations, you can get the problem where you will not able to use the mat. In this situation, you first make sure you are following the right guide to load the mat, check if the mat is compatible with your Explore Air 2 machine, or your device is not facing any problem.
To get rid of this issue, you have to reset all of your devices and set up the machine once again. Also, check if the mat is not damaged, refer to the Cricut crafting guide for using the mat, use the compatible mat, and more. You can also connect to the Cricut customer support team to get more info from professionals to resolve the issue.
Yes you can. You need a cable that will go from your machine to your computer. It's usually just a simple printer cable. Then you have down download some software from Cricut.com called Cricut Craft Room. Then you should be good to go. :)
why not ask them, it is there baby, we do not make or sell them.
what is this beast.?
it is this Vinyl , label maker printing machine can do iron on labels too.
so what is it connected to, it PC? what PC?
did you read the manual first. https://learn.cricut.com/explore-air/manuals
did you call them for help or join there help forum.
Hi Anonymous, let's try to help you out. So, as that:
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1-Open Cricut Craft Room with circuit on and flashing green/red 2-Hold power & feed button together until both are solid green 3-You'll be prompted to update firmware 4-Press & hold two buttons again (keep holding) 5-initiate firmware update 6-Let sequence go until 99% ...you may hear a sequence of beeping, don't be alarmed 7-Release buttons 8-You'll be prompted to restart your machine 9-Unplug all plugs from Cricut 10-Wait 30 seconds 11-Plug in both cords 12-Power on Cricut 13-Light should be solid green 14-Press OK on Craftroom prompt on computer 15-Done
Sheila, After much useless searching and an hour on hold with Cricut support, I finally got an answer. It would seem that the cradle arm is not a replaceable piece. Cricut can not supply anything to fix the problem. However, I have found that if you can get the cradle arm back into position you can lock it into place with the thumb screw. It will still hold the blade housing and marker/pen housings, you just have to be careful when removing them to make sure you don't damage your project. Hope this helps.
Cricut does not accept jpegs. They use their cartridges that come with the machine and others that you can purchase. However if you have Cricut Design Studio you can design your image with the cricut. Any further questions feel free to ask.
I would contact Cricut as there is a way to reset your machine. Resetting your machine may fix the issue. If it continues after the reset Cricut may ask you to send the machine to them. They will however ship another to you after applying a charge to your card then removing the charge after you ship your machine with issues back to them.
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