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Alfred Funk Posted on May 01, 2018

What's causing a Haier HLP24E mini washer to keep throwing a UL unbalanced load error code right before spin cycle?

I watched the washer go through a complete wash cycle. Everything looks fine until it gets ready to do a spin cycle. the water drains out okay. But then it beeps and displays UL, even without anything in it. The clutch pawl retracts, and then reengages the ratchet. The machine then sits there doing nothing for a few minutes before throwing the UL error code. Any ideas on what the problem is and how to fix it?

  • 6 more comments 
  • Ziad Krayem
    Ziad Krayem Aug 30, 2018

    Did you ever figure this out?

  • Anonymous Jan 01, 2019

    Exactly same problem happened to me after unbalanced spin and UL code. Reasoned that the tub hit something inside. Finally figured out what was wrong. Open back panel (6 screws), and find a grey metal bar at right/upper corner (hidden, get a flash light). When the bar gets hit by an unbalanced tub, it switches off spinning. Move the bar forward and reverse, and you can hear click sound. The bar has to keep press the tiny button (you don't need to disassemble the washer to look at the button, I did it). Fundamental solution would be changing the torsion spring linked to the metal bar. After you hear click sound, give it a try if it fixes the problem. Good luck.

  • Daniel Kruziewicz
    Daniel Kruziewicz Jun 08, 2020

    Any success with fixing spinning issue?

  • Ari Fry
    Ari Fry Oct 13, 2020

    I have found the bar which was loose and put it back in place, but I had to hold it foward with my hand to keep it up against the switch to tell the tub to spin. If I let go it stops. Am I missing a piece?

  • Kathy Joshua
    Kathy Joshua Dec 05, 2020

    so there should be a spring attached to the bar ? Where does the other end of the spring attach?

  • Fred O.
    Fred O. May 17, 2021

    Thank you so much @Guy your solution to this problem worked perfectly!

  • Aravind Mallipudi
    Aravind Mallipudi Aug 21, 2021

    Hello @Kathy Joshua : Were you able to resolve the bar/spring issue? I am able to put the bar back into the 2 holes but can't figure out where the spring goes. Could you please provide me with any spring position pictures or steps to follow. Thanks.

  • Michael Mercer
    Michael Mercer Nov 27, 2022

    I couldn't figure out where the spring goes either. I got rid of the bar completely and put a piece of electrical tape over the little button that the bar is supposed to hold down. In 5 years I never got an uneven load error until that bar came off so not too worried about it

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Guy

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  • Contributor 1 Answer
  • Posted on May 15, 2019
Guy
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Take the 4 screws out of the top section, lift up the whole top. You will see a bar. You must lift the top so the bar raises above the drum. Take the screws out of the plastic cover and check the bar .it has 2 round ends that rest in two holes. If it came out of one simply place it back in the hole. You will hear it click when pressing it. Put back together. Problem solved.

  • 5 more comments 
  • Kathy Joshua
    Kathy Joshua Dec 05, 2020

    is the bar supposed to just hang? Or is there supposed to be some sort of spring attached?

  • Kathy Joshua
    Kathy Joshua Dec 05, 2020

    is the bar supposed to just hang? Or is there supposed to be some sort of spring attached?

  • Mike K
    Mike K Dec 30, 2020

    Thank you so much for providing your solution, Guy!! I created an account just to say thank you. If it wasn't for your post I definitely wouldn't have figured this out as I thought the problem was somewhere on the bottom of the machine and not in the top cover.

    Kathy, yes, that metal bar is supposed to be suspended like that, it isn't attached to anything from the bottom. It serves as a safety mechanism if the tub gets imbalanced while spinning so if it gets hit strong enough, it comes out of the plastic piece it's attached to which disables the spinning mechanism. I only found this out after following Guy's instructions and was able to place it back into that plastic bracket(?) and now my machine spins normally as it did before.

    Thanks again!!

  • ace freely
    ace freely Mar 12, 2021

    thanks guy your solution is right on the mark works perfect now !!

  • Fred O.
    Fred O. May 17, 2021

    Thank you so much @Guy your solution to this problem worked perfectly!

  • Aravind Mallipudi
    Aravind Mallipudi Aug 21, 2021

    Hello and Thanks in advance for helping out with your expertise.
    @Guy: Same problem with my Haier HLP24E washer. Removed the top plastic cover inside and saw that the bar in the lop left backside was out of the 2 holes and put it back in the 2 holes. There is a spring that came out too and I am not sure where/how that spring should sit to make the bar press against the switch. Without the spring and with the bar placed in the 2 holes when I restart the rinse cycle it does not spin. When I press the bar from the backside so it clicks to the button and if hold it with a stick and start the rinse cycle it works. So I think somehow the bar should keep the switch pressed to allow spinning? correct?
    Do you have a picture of how the spring should sit with the bar? Could you please share and help out. Thanks,
    @Mike K : I see you resolved your issue similarly. Do you have a pic of how the bar sits in the holes and the spring position? Could you please share ? Thanks.
    @Fred O : I see you resolved your issue similarly. Do you have a pic of how the bar sits in the holes and the spring position? Could you please share ? Thanks.
    -Aravind,

  • Gerald Brazie
    Gerald Brazie Sep 26, 2022

    My washer wouldn't spin out but doesn't have digital display ,I was he'd the whole cycle and discovered my parking brake or pawl needed adjustment.the brake or pawl wasn't releasing all the way.working great now.

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5 Related Answers

A

Anonymous

  • Posted on Mar 14, 2007

SOURCE: can't get washer to finish spin cycle

I have the same problem they can not fix it so dont waste your money on a repair guy they just run it through a dianostic test and tell you that you are no using the machine properly

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Anonymous

  • 117 Answers
  • Posted on May 09, 2008

SOURCE: Computer board shows UL even when very few clothes are in the washer

try to unplug and plug back after 30 seconds.

Anonymous

  • 1 Answer
  • Posted on Jan 06, 2009

SOURCE: UL Code

Solved the unbalanced problem - open the top of the machine (press in with a flat putty knife about 3" in on the front on each side while lifting up as there are 2- 1" wide catches). Once both sides are unlatched, raise the lid then slightly lift the rear of the lid so that it fits into the curved part at the top of the hinges then open all the way - tape the lid to the top so it doesn't flap about and scotch the lid to keep it from falling back down on you. Now, look around - see all that rust?  The rust has fallen into and gotten underneath one or more of the 4 white plastic suspension "ball joints" which have probably totally dried out by now from their factory grease because of the water, bleach, and rust particles.  Having someone help you, simply lift up on one of the 4 corner suspension rods - gravity and weight is all that holds them down. The white ball will lift out of the socket and still be attached to the rod. Clean out the rust, lightly sand the "socket" with emery cloth, then slop in a fingerful of grease. I used automotive wheel bearing grease with graphite in it. Also scrub off all embedded rust on the white plastic ball. Lower that corner back into the newly cleaned and greased socket and repeat for the other 3 corners. Now when you move the tub around notice how the balls pivot in their sockets like they are supposed to. When they were dry and rusty they wouldn't move enough to allow the tub to twist like it should so it slammed around.  Now, shake your head in disgust that after only 2 years there is so much rust that you wonder if it will make it another year before falling apart, close the lid, and try another load.  That totally solved my off-balance problem where even a single handkerchief would give the UL error. It is still a finicky machine, but at least once again works like it did when new.

Anonymous

  • 530 Answers
  • Posted on Jun 23, 2009

SOURCE: Kenmore Elite quietpak9 HE4T washer FH error code

take the lid off attached to the inlet valve to the dispenserr you will see a little white mechanisim in line with them. this is called your flowmeter take it off and blow through it is should sound like a cazoo. put it back on and try to do a wash cycle. if this doesn't help you need a new flowmeter. also if you take the kick panel off you will find the tech sheet to help you diagnose this problem.

beltronic205

Gerry Harvey

  • 1482 Answers
  • Posted on Apr 09, 2010

SOURCE: Standing water in the washer hours after wash cycle completes

YES..I think drain hose @ sink too low Waste water from sink entering machine...Raise pipe....tie up ....

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