SOURCE: Whirlpool Duet HT GHW9400PL0
Thanks to Coldcut and several others, I have followed the trail of problems and solutions and successfully fixed the annoying (to say the least) FDL and F11 error codes issue on my Whirlpool GHW9400PL0 purchased in 2005, broken in 2008. I too was extremely frustrated with a load of wash taking 1 or 2 days to complete. Some of the fixes (unplugging the washer for an hour, simultaneously pressing start and cancel) worked temporarily, but eventually I had to call for service. Before that, I fearlessly took the door lock unit apart (not recommended) and reinstalled it. It did not work. I ordered a new door lock. It did not fix the issue. Coldcut already knew that would not work but I tried it anyway. Not a big ticket item and I was afraid to muck with the CUU circuit board.
The whirlpool service center sent a repair guy out within the week, but he failed to show on the scheduled day. Calls to the service center confirmed that he was on his way. An hour late, the service center confirmed I was next on his schedule. Two hours later, I asked to speak to a manager who listened to my compaint and informed me in no uncertain terms that they did not care about customer satisfaction and would not be interested in monitoring their repair partners. I am so glad I took a half day off work without pay to wait for someone who did not value my time. I told the service center I would never buy another Whirlpool appliance and they politely told me that "it was my decision". Indeed.
The repair guy showed up the next day (another no pay day), asked me what the error code was, checked his computer, and informed me I needed a new CCU at twice the price of major online parts suppliers. I sent him away after paying the $80 service fee, and ordered a new CCU online.
With the new CCU on the way and nothing to lose, I took the CCU out of the machine. gaga24008 had wisely advised to be careful prying the board out of the case (thank you) and following Coldcut's instructions I resoldered the relay legs with my circa 1968 Wen soldering gun. Put everything back together (I had previously removed and replaced every connector in the entire machine) and waited for the 6 whimpy relay clicks to prove it didn't work-- but it did work! I've completed 15 or so loads of wash since, and no problems. I'm hanging on to my expensive replacement CCU just in case. I'm wary of the postings which refer to immediate problems after installing a new CCU. My next step will be to hang the dang thing by a bungy cord. Thanks to the many people who have posted solutions to this aggravating issue. I'll be visiting FixYa for any future issues with my tools and appliances.
SOURCE: door locked light flashing when door is closed
push on the door where the lock is... it may not be fully locked.
SOURCE: Kenmore Elite HE3 front load washer door locking mechanism issue
1. Remove the lower panel under the door by loosening the three screws
under the bottom edge on the front of the washer. HINT: If you prop up
the front feet of the washer with some small blocks of wood, this will
make access to the screws much easier.
2. With the screws removed,
the lower panel should drop down then come off. If the panel sticks, a
light tap on either side will knock it loose.
3. Reach your hand up
inside the washer behind the front casing on the right-hand side. This
is where the door latch assembly is located.
4. At the bottom of the
door latch assembly is a small pull tab. This is the manual release for
the door. Pull the tab straight down and the door will come open.
Sometimes
these doors will not unlock for whatever reason. If there are no error
codes being generated, this could have just been a momentary glitch. If
you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.
SOURCE: Miele W698 Hydromatic washing machine serial no,10/11236327 (purchased 1992)
SREALNO AND MODELS PROBLEM
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What was the outcome?
I have the same fault message but I can open and close the door. The machine locks, sounds like it's going to fill with water, but doesn't, pauses, then beeps with 'Fault Close door and confirm with start". Any advice? Thanks.
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