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Andrew Stalker Posted on Feb 20, 2018

I have a Canon 400d which works fine with Canon 18-55 lens, but with Sigma 28-200 I get error code 99 and told to switch off and on. this only repeats fault. Any advice would be welcome

1 Answer

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  • Contributor 32 Answers
  • Posted on Jan 21, 2019
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Try cleaning the lens contact points with and eraser should help.

5 Related Answers

poolseman

zdenek vajdak

  • 206 Answers
  • Posted on Sep 10, 2007

SOURCE: Canon error code 99

Your camera performs a quick 'integrity' check before each shot and goes into error 99 mode if the lens in incompatible or has a diaphragm problem. ( it will also display e99 if the shutter or flash unit is not ok but this does not apply here ). This is how you can check whether the diaphragm mechanism is ok : attach lens to your old camera and set camera to AV and set F stop to 16 . open back and release shutter and look through the back to see if your lens is closing to F 16. If it is closing fine then the lens is ok but is not compatible with your D400.

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Anonymous

  • 148 Answers
  • Posted on Dec 23, 2007

SOURCE: Canon 400D error code 01

reset camera by removing battery completely for about 10 seconds.
otherwise, time for service.
sounds like a processor board issue.
you can use a contact cleaner sparingly, available from frys electronics or any other electronic reseller like radio shack.
good luck
mark

Jarrett

  • 51 Answers
  • Posted on Jan 30, 2009

SOURCE: i have error 99 in my camera canon 400d

Had this problem before found this guide online


1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.

Jarrett

  • 51 Answers
  • Posted on Jan 30, 2009

SOURCE: Error 99 on 30D Canon

Had this problem before and i found this guide online

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.

Anonymous

  • 1 Answer
  • Posted on Apr 22, 2009

SOURCE: Canon error codes

I have a XTi and a Quantaray 70-300mm 1:4-5.6 macro that put up the same error 99.
By mounting the lens with a small piece of thin plastic garbage bag masking the electronic contacts you will find the lens can be used manually. Pictures can be taken continuously with out dismounting lens. I can't set aperture. (F00) ie no lens but can do other stuff .

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What kind of error? Err 99?
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Does a sigma 70-300 lens work on a canon 400d

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Canon 400D,Error 99 keeps coming up,have replaced battery pack,even recharged batteries,stillbeing told to"replced battery pack".Help...

Welcome to Fixya
Err 99 could means several different things, such as... Memory Card, Lens or Lens contacts....

Here's what you can try:

Remove the memory card an enable "shooting with out memory card" and see if you still get the error. If it works your memory card is bad. Try another lens if you can. Clean the lens contacts with a pencil eraser (be careful not to get eraser dust in the camera body or in the lens). Worst case scenario is, Err 99 could be related to the shutter failing which would mean a trip to Canon.

Have a good one!


If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

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What is error 99

What wide angle lens is it need f number it may be to old to work on eos 400d
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Sigma 70-300 error 99 on canon 20d &10d

If the macro switch is held on the lens by 2 screws it is to old and will on work on your camera but if yous is a super type it may need a rechip
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I'm looking at buying a Canon EOS 400d and wonder if anyont can confirm whether my lens from old Canon EOS 620 film camera body will be compatible. (Unfortunately lens in storage at moment so I can't...

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My Canon is displaying - Err 99 what should I do?

See if Sigma has any updated advice on this. Otherwise, I don't mean to sound rude or harsh, but unfortunately you may be out of luck with the compatibility...you will need to get a Canon lens. Error 99 is just a communication error and cleaning the contacts is about all you can really do so if that hasn't worked...I'm sure this is not the news you want to hear, but contact Sigma if you haven't already and see what they say.

Take care!
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Error 99 in canon 400D

You will get that error when using some lenses other than Canon. A lot of the older Sigma lenses have that issue. Do you get this error when using newer Canon EOS lenses?
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Canon error code 99

Your camera performs a quick 'integrity' check before each shot and goes into error 99 mode if the lens in incompatible or has a diaphragm problem. ( it will also display e99 if the shutter or flash unit is not ok but this does not apply here ). This is how you can check whether the diaphragm mechanism is ok : attach lens to your old camera and set camera to AV and set F stop to 16 . open back and release shutter and look through the back to see if your lens is closing to F 16. If it is closing fine then the lens is ok but is not compatible with your D400.
40helpful
17answers

My Canon is displaying - Err 99 what should I do?

Just found this info which should help diagnose the err 99 issues (info direct from Canon apparently)

To isolate the cause of the issue, do the following: -

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, the camera may be faulty and requires a service. If it does not, then: -

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -

1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera is faulty and should be serviced.

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