I'm getting this error message. I replaced all the cartridges and have followed directions starting with "hit "*" and "#", etc. Can't get it to go beyond that - no message to respond to. Also followed directions to plug, unplug, take cartridges out, etc. Not getting any other message.
SOURCE: Oxc18a0101 error message - C6180 All-In-One
Try the following reset:
Hold the OK and the Help button at the same time. While holding them down, plugthe power in. Continue to hold both buttons until the unit shut off.
After shutting down, release both buttons and power on the printer.
Alternatively follow instructions on this document from HP.
SOURCE: Missing Toner Cartridge
Try first removing all paper from paper trays and then reinserting cartridge, etc.
SOURCE: Hp Photosmart c6180 all in one err oxc18a0206
Hi there,
To solve the
printing problem..
# Hold the cartridge upside down, with the
bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the
cartridge on the bottom (where the ink comes out). Wipe the printhead
horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure
the ink is flowing.
# Next, look inside the printer and locate the
carrier that holds ink cartridges. Caution: Make sure the cartridges are not
installed at this point.
1. Look for a shiny piece of metal underneath the
contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and
wipe along the bottom of the shiny metal piece. Note: You may need more than
one swab.
# Reinstall the cartridges, making sure you snap
them correctly into the printer.
Hope this help. Please
Rate My Response! Thanks!
PREM
SOURCE: error:oxc18a0206
- Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
1. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
2. Press and release the “OK” button.
3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.
5. Display should say “Hardware failure status: Clear. Press OK to clear”.
6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
13. If the error is still there, or reoccurs replace the unit.
SOURCE: HP Photosmart C6180 Ink System Failure Message
just follow this steps may help you out otherwise you need to change it.
Check to see if the installed cartridge is the correct one for the printer. . If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues,then you can go for repair or buy a new one .but i advise you to dont go for repairing bcoz it is 3 year old .
Have a nice day and do not forget to rate please...!
NOTE:The USB cable connects to the port on the rear of the product. The port is labeled with the USB icon (
).Figure 2: Example USB connection (your product might not look exactly the same as this example)
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Figure 2: Example USB connection (your product might not look exactly the same as this example)
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Cartridges 564, 364, 178, 862, or 920
Are these new or remanufactured cartridges.
I got a similar error and found this to work for me. Try this once and if doesn't fix it, try it again. I had to do it twice then all worked fine.
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the printer off. Keep holding the buttons down until the printer shuts off and then turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartridges in the printer so that it can reset. Good Luck!
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