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I suggest that you use the commands to "close the machine" for transport and then re-start it as if it was new. I had to get rid of my EA8250 after only 2 years as mine stopping working as well. I tore it apart and saw a lot of wear for such as short time. My grinder also stopped. KRUPS says you cannot use Oily beans but only after you buy the machine.
They cannot "not get to" the grinder, the hopper is mounted directly above the grinding teeth. The grinder is probably blocked and you will need to remover the housings and take out the grinder for cleaning and inspection. Most common cause of grinder blockage is dampness inside the housings from a leak somewhere inside the machine.
As this is an automatic espresso machine, I suspect that the cake container is where the "used" pucks of ground coffee drop into after your espresso is extracted. The container may not be fully seated in position. See if there is a door on the machine that the container may be hiding behind. Good Luck. -Steve
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