The pump stopped working and I need to get the door open to remove the wet clothes

I would put in some bleach and clothes that can handle it without damage and run a wash cycle. Leave the door open when you are done using the machine, or at least un-latched. There are commercial products, but bleach will do the same thing. You have stuff growing on the gizzards inside the drum, and bleach will likely kill them. They like dark & humid places.. guess what... that's your washer with the door kept latched.

check the pump to see if anything is clogged in there or you could have a bad pump,open the door and look around the opening and you'll see the full model number.also if it stops at the rinse cycle does it fill with water and the water is in there but doesn't drain or are the clothes just sitting there wet,because when in rinse the machine just uses cold water and if the valve is clogged or filling slowly the washer will stop after like 6 minutes,does any error codes come up?you can try to start the washer just on cold water and see if the water fills slowly or if it comes in normally,if it comes in slow most likely that will be your problem,if it is the pump you can get a shop vac and suck out the water from the drain hose,get it as close to the floor as you can and it will work better,then remove the center part of the pump,the clean out and see if it's filled with stuff,turn it slowly,when water comes out vac it up with shop vac until it stops.hope this helps you out.

turn off the unit.use a wet dry shop vac and attach it to the end of the drain hose this will remove all the water then you can turn it back on and should be able to open the door to get your clothes out.
after all thatis done you need to check the drain pump and make sure there is nothing blocking the pump.other likely problems are the door lock mechanism is bad or the main control board

if there is water in the machine you can use a wet dry shop vac and aatch it to the end of the drain hose and remove the water once the water is removed the door should open.
then you need to make sure that there is not restrictions with the drain pump or hoses

If you can drop down drain hose to floor level then drain into bucket this will allow you to open the door . Sounds like coin in the pump /remove the filter and clean check pump blades are free...Good luck

the most common problem is a blocked or restricted drain pump.You can use a wet/dry Shop vac and attach it to the end of the drain hose to remove all the water.
Once the water is removed then your door should unlck and you can remove all the clothes.
after that you need to look at your drain pump remove the hoses be sure to check the hose that comes down from the bottom of the tub to the drain pump and look for any obstruction also check your drain pump inside there could be something stuck in it.

you can use a wet dry shop vac and attach it to the end of the drain hose to remove the water.
if the water comes out fairly rapidly you may need to replace the drain pump.

once the water has been removed you can open the door and remove the clothes.after everything is removed you need to remove both the hoses from the drain pump and look in it for any thing that will stop it from turning and or blocking the drain pump.

Sounds like pump blocked check.

your drain pump is likely clogged,and is equipped with a clean out port. remove lower cover by 3 phillips screws on bottom front. you see the drain pump up front to the right. If there is a lot of water left in machine then have bucket/pan avail and plenty of towels. wet dry shop vac helps. you can open door and remove clothes from here. reach up on right side to where the latch is on inside (you have to go by feel) and find small round pull tab on bottom of latch/lock asm, and pull down, this will unlock door. carefull of water level when opening door.
to fix problem, unscrew cap on pump asm. water will pour out, and a tray will slide out with debris clogging pump. look inside housing for remaining ****. using finger check impeller area on right..
reassemble. machine should work perfect now. Pump is designed to be cleaned out and will not void warranty. newer machines have access port cut in panel for this clean out area.