Miele Touchtronic W1213 Front Load Washer Logo
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chantal poulin Posted on Sep 14, 2015

While spinning, it made a loud noise but finished washing the load while continuing to make the noise especially while spinning fast.

At end of cycle, if I turn the drum manually, it turns fine but it makes a noise as if something was rubbing on the drum. Any ideas?

1 Answer

Ian

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  • Posted on Sep 26, 2015
Ian
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Hi Chantal,
In my many years repairing Miele machines - the most common problem for what you are describing is the underwire from a bra has got in between the inner and outer drum. It's tricky to get out and can be done if you are good with tools and a little technical - but it does involve opening up the machine, removing one of the heating ellements and searching / fishing it out. Another less common reason for this rubbing noise could be the metal heater element bracket that also sits between the inner & outer drum, has bent - but this is normally caused by a bra underwire. Hope this helps.

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Anonymous

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I did it by going to an agent, I do not trust you,,,how do I know that your services are for real? Please do not be offended.

jimorris77

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  • Posted on Nov 29, 2009

SOURCE: when I use my washing machine it stop at the

I am not a repair professional. I am just a 78 year old
man who has been making his own repairs for about
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Anonymous

  • 2605 Answers
  • Posted on Jun 03, 2010

SOURCE: Miele Novotronic W828 Water Control System Front Load Washer

Hello Ellen, welcome to fixya. I would begin by removing the rear panel and checking the belt and insure the basket pulley isn't loose as well. If the belt is in tack ( not broke ) but has come off that sometimes is caused by a loose or bent pulley, hence the suggestion to check the pulley. If the belt is broke, it may simply be a matter of normal "wear & tear" and just time to replace it. Hope that helps point you in the right direction. Please take a moment and rate this info according to it's helpfulness or let me know if I can assist you further. Thanks for visiting "fixya" today and good luck. Macmarkus :)

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