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Anonymous Posted on Jul 05, 2015

Bose sound dock portable got wet - still works just fine. Why doesn't the remote control it anymore?

Remote did not get wet.

1 Answer

Steve Allison

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  • Bose Master 5,569 Answers
  • Posted on Jul 05, 2015
Steve Allison
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The remote is only 1/2 of the system; it (probably) uses infra-red to transmit and the sound bar uses a IR detector to receive the the signal.

Make sure the the remote is putting out IR by aiming it at (most) cameras and pressing a button.
You should see light visible to the camera but not to our eyes.
PS: iPhones have IR filters and will not work but the majority of cameras will.

If the remote is working, then the receiver in the sound bar is either still wet or permanently damaged.

2 Related Answers

Anonymous

  • 2 Answers
  • Posted on May 25, 2010

SOURCE: Bose Sound Dock remote control - only volume works

My remote worked perfectly until I changed the battery. The original battery was CL 2032 and I replaced it with DL 2032. After replacing the battery, only the volume control works. The off button will only fade the sound while the button is depressed. Release the button, and the volume returns to the original level and the unit remains On.
None of the other buttons work.
If you've found a solution, please post it here.

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Anonymous

  • 17 Answers
  • Posted on Mar 09, 2011

SOURCE: Bose sounddock portable problem

You can now order a new PCB for the Bose Sounddock PORTABLE at http://www.chargeconverter.com/store/sounddock/portable_repair

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Bose Sound Dock remote control - only volume works

My remote worked perfectly until I changed the battery. The original battery was CL 2032 and I replaced it with DL 2032. After replacing the battery, only the volume control works. The off button will only fade the sound while the button is depressed. Release the button, and the volume returns to the original level and the unit remains On.
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