Hi Anelisa!
If you are referring about 2 go mobile social network, you have to send them an e-mail with your info and they will reply to you via e-mail. Be weary of Bussinesses without Live on- the- phone Customer service. Here is a link below, double click on it & it will take you to their webpage. Be sure to have downloaded their App on your phone or any other device that you are using.
Best of Luck
JP
http://www.2go.im/contact
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