Miele Touchtronic W4842 27" Front Load Washer with 4.0 cu. ft. Capacity, Stainless Steel Honeycomb Wash Drum, Advanced Touchtronic Controls, Display Function, 24-Hour Delay Start, PC Update Function, 12 Mastercare Wash Settings, and 6 Water Temperature Set Logo
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Christine Harris Posted on May 28, 2015
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What to about Message: "close the door", but door is closed and locked. Disconnecting power does not reset.

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Brad Brown

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  • Miele Master 19,187 Answers
  • Posted on May 29, 2015
Brad Brown
Miele Master
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The door switch is bad.

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Hey Susan, thank you for your inquiry!

Based off the information you have provided the oven door on your Frigidaire range is locked and will not close. You can press and hold the cancel button down for at least 15 seconds. If that does not work, you can perform a reset on your range by disconnecting the power from it for at least ten minutes. If you continue to experience issues with the range please comment back. I would be happy to assist you further. -Matt

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Replace the circuit board and restart the diagnostic cycle to check further alarm condition.
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At the end of the washing programme, the PCB disconnects the interlock from the power supply, but the door remains locked for 1 to 2 minutes (PTC cooling time).

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Hi.


If the door is closed, then the Door Lock micro switch may need replacing.


The switch can be tested by a technician bypassing it or reading impedance to see if micro switch is opening and closing.


Try first disconnecting power for a couple of minutes to reset the control board.


If you need to contact a technician call the number listed on the owners manual.


Regards.
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I WHANT TO RESET MY MASTER LOCK , WHAT STEPS I HAVE TO FOLLOW?


Instructions:
Opening the key storage
compartment door
1. Open shutter door to reveal the dials
and the release button
2. Rotate dials to the current combination
(if the lock is new, the combination is set
at the factory to 0-0-0-0)
3. Press down on the release button
to open the door
4. Pull the door fully open
5. Add or remove keys
6. Close compartment door
7. Scramble the combination dials to lock
the door and conceal your combination (A)
8. Close the shutter door (B)
To set a new combination:
The initial combination is set at the
factory to 0-0-0-0
1. Open the compartment door
(see instructions above)
2. Push the reset lever left and down.
The lever remains in this position
3. Rotate dials to your desired combination
4. Push the reset lever, up and right, back
to the original position
5. Close the key storage compartment door
6. Scramble the combination dials to lock
the door and conceal your combination (A)
7. Close the shutter door (B)
To hang shackle model
1. Open the compartment door
(see instructions above)
2. Push the shackle release lever to the left
to open shackle
3. Pull the shackle up and out of the lock
4. Place shackle around door knob or other object
5. Close shackle to lock
6. Close the compartment door
7. Scramble the combination dials to lock
the door and conceal your combination (A)
8. Close the shutter door (B)
Reminder:
(A) The release button will open the lock
until you scramble the dials
(B) Keep the shutter door closed to increase
weather resistance and to conceal the
dials from view
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