Ive tried turning the inner drum with holes in it, it will turn counter clockwise but will not turn clockwise.
One of two reasons: The drum belt has broken and needs replacement, or TWO, check for an object that may have accidently jammed the drum from turning; such as a sock falling into the tract where the drum rotates, or a bad seal. Check the drum for movement by hand, and see if you can free it up manually. Last: check alignment. Look for damaged fittings.
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