Huawei Ascend II battery 2200 mAh, Black Logo
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jenny Posted on Jan 28, 2015
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My phone show memory full,but i hae nothing on my SD card how do i move information from my phone memory to my SD card.

I have a SD card in my phone,but all my stuff are safed on my phone memory and know my phone say memory full how do i moved picture,music to my SD card.

  • AlphaRoboTec Jan 28, 2015

    Hi jenny , I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    Need to know what type of phone you have

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1 Answer

richard foulk

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  • Expert 228 Answers
  • Posted on Jan 28, 2015
richard foulk
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I had a similar issue. You need to go to the settings menu and check to see if your phone is recognized the chip. If no, power off your phone, take out the chip and reinstall it. If your phone is reading your chip, there are many apps you cc an download in google play. If your chip is not recognized, check it in a another phone.

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You don't specify what phone model you have but I suspect the phones internal memory, not the SD cards is full. It doesn't matter how much SD memory you have if the phones internal memory is full. Either delete unwanted apps from the mobile, or old SMS messages, these take up a lot of the mobiles internal memory space. You may also be able to transfer some of your apps to SD memory to free some phone memory.
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Heres how to move your contacts:
From a Home screen, tap Contacts (located at the bottom). If unavailable, navigate: Apps > Contacts.
From the Contacts tab, tap the Menu icon (located in the upper-right).
Tap Settings.
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