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Carol W Thomson Posted on Jan 21, 2015
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How don I cancel my order for #D01-9732438-1855268

I ordered it twice by mistake. Please send along orders #D01-0912805-8757651 and order #D01-0878575-2764002. Also need to change shipping address.

1 Answer

naren renz

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  • Expert 78 Answers
  • Posted on Jan 21, 2015
naren renz
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You might want to talk to the company you ordered with. We can't help you with this, at least I don't think fixya has an ordering system?

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Noreply customerstatus

not a problem for fixya site
make sure that you didn't order by tapping a key twice or went back to the shopping basket again and ordered again
recheck your actual placed order first then call the supplier direct
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Billing problem

Hi Leonard,

You will need to contact Symantec directly regarding your billing issue, you can do that at the below link.

http://www.symantec.com/norton/support/cs/contact_cs.jsp

One of their representatives should be able to cancel the double order.
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