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Dear
Pl. select correct media size in pc/printer as actual media. In general all samsung printers are recover from paper jam on opening and closing of the door. If your problem persists pl. up load a jam paper position photo.
Thanks and Happy new year 2015.
1. detach the paper tray and push it back correctly. 2. open the front door and remove toner cartridges, on left inner side u may see a light sensor which detects the toner cartridges.. simply clean this section by a small cotton bud. and in the left side of toner unit there is a sensor door, behind that door there is also a light sensor bulb, which needs to be cleaned by a cotton bud.
This can happen when there has been an actual paper jam, and in the process of clearing the jam and removing the paper one of the optical sensors inside the paper path has been damaged, thereby giving the alarm when there is no paper in the path.
Repairing this situation requires a skilled technician and dismantling the machine. This very problem happened with my own Canon Pixma MX860, a machine I dearly loved and had only owned for six months...but the cost to repair it was as much as I paid for the printer.
I know that isn't what you wanted or hoped to hear, but I also hope it was helpful.
If the paper is jammed inside the machine follow these steps:
1. Open the front cover and pull the toner cartridge out, lightly pushing it down. 2. Remove the jammed paper by gently pulling it straight out. 3. After removing the jammed paper, make sure there is no additional paper in the paper path. 4. Insert the toner cartridge and close the front cover.
If the paper is jammed in exit are follow these steps:
1. Open and close the front cover. The jammed paper is automatically ejected from the machine. 2. Gently pull the paper out of the output tray. - If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step. 3. Open the rear cover. 4. Carefully remove the paper by pulling in the direction. - If the paper tears, make sure that all of the paper fragments are removed from the printer. 5. Close the rear cover. Printing automatically resumes.
it is most likely that the fuser actuater arm is not sitting back to the sensor properly. open the back door you will be able to see the fuser, on your right hand side you should be able to see a fliper that sit in between a sensor. try to adjust the fliper flag and see if it works.
if it still continue to give you the same error. try remove the fuser four screw 2 side on each. adjust the flag again and fix it back. it should work and double check for any lose small pices of paper jam in the printer.
There is probably a jam in the paper feed area. Pull the paper tray out and stick your hand in to find and remove any paper stuck there. Then reinstall the paper tray and open and close the front door of the printer. The jam should be cleared.
If it is still showing paper jam, pull the tray out again and look to make sure you didn't miss any paper, then check the other areas of the printer (starting with the exit area) for paper.
my printer Samsung CLX-2160 give me the message "paper jam", but I checked a lot of times inside and there is no paper. What's the real problem? How can I solve?
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