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luis del rio Posted on Dec 18, 2014

Door locked with my clothes inside. Won't open, even when I have the machine off. what can I do? plz help!

Never made a noise like it was spinning. tried different settings yesterday, all day. now door is locked with my clothes inside.

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The washer door is locked and will not open

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First make sure that nothing is blocking the drain pump assembly located inside the bottom of the unit, after this test the door lock-switch assembly. If the door lock-switch is also fine then the control board should be replaced. Hope this helps...please post back for further assistance.

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I cannot get my washer to release so i can open it up and switch clothes over.. It has finished its cycle i even made it do another cycle to try and get it to release but it wont.. any suggestions? Kat

There are many reasons why the door may be jammed shut -

1. The water hasn't pumped out properly and the washing machine has a pneumatic door safety lock (a rubber hose connected to the door interlock and connected to a pressure chamber bottle on the tub - water forces air up this tube and locks the door)
2. Washing machine won't empty water
3. The water has pumped out properly, but a blockage of gunge inside the pressure chamber bottle is trapping the air that's operating the door lock (if a pneumatic lock is fitted - not many have these days due to cost cutting)
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Unplug the machine. You can open the door by removing the lower panel and reaching inside and up towards the door lock. You will feel a small, round, plastic piece that is attached to the lock assembly. Pull it and open the door. Once open, plug the washer back in a try to see if it will allow a cycle to start again, AFTER you have removed your clothes.

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Either the control board or the motor has gone bad. Here is the diagnostic mode to run to look for the errors.
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Believe it or not.....its almost always the cloths ( heavy blankets) that one places inside.
TRY:: In the spin cycle if the load is unbalanced the TUB will rock and make that "loose drum out of alignment" noise. STOP the machine and open the door ( IF IT IS A TOP LOADER ) realign the cloths (heavy or more then one blanket) so that it is EVENLY spaced through out the tub.Start the machine again.If it does it again, stop the machine and REALIGN the cloths (blanket !!) again.
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