The Pickup Roller is turning over and over without stopping. The printer takes more than 1 page at a time and makes a paper jam. i understand that I need to clean the solenoid but don't know how to disassemble this printer and get the it out
Dear Its not suggested to disassembly yourself. take the help of an technician related to printer segment. You need to replace the following part.
1-paper pickup rubber (assumed that roller shaft is ok)
2- separation pad.
3-paper pickup roller gear.
Thanks.
stop the video at 1.44 and you can see the paper feed solenoid in the center of the picture with the white wires running from it.
sorry about the music you may want to mute it
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