I have documents hung in que that has machine not printing

Hello,

If a print job get hung up in the print que it may stop and not be able to be deleted, this will also block other print jobs from printing. Here is a link to an article that shows how to clear the print que and purge the stuck print jobs so printing can resume. I hope it helps.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

If you are using windows operating system than go to Printer and Faxes, Double click on the printer icon. A window with printing document que will appear, click on "Printer" and select "cancel all documents" and then switch off the printer for few minutes. the document que will disappear.

Open the Print Que and see if it will let you pause the print job. Then close the que and turn the printer off. Open the print que again and see if it will let you delete it. For some reason every now and again a que will hang. This process should reset the que. It will dump everything in printer memory and should release the document to delete the job. In any event pausing the job should release the printer to print other jobs.

You must clear the que.

You should be able to download the print driver. Id try clearing the que first. do the three finger wave if necessary to find the process - terminate it - then reopen the que - see if the document is gone.

Unplug your printer - ower and signal ... go get a soda . when you get back plug the stuff back in ... remember - shut the stuff off first!

I hope this helps

a

try putting a sheet of paper on the printer and hit the print button..

This happens periodically, for me restarting the machine has always fixed the issue. If it didn't for you I would suggest removing and reinstalling the printer.

If the job is hung in the print que, and it will not delete, turn the printer off, then shut down the system. Turn the printer back on, and re-start the computer. This should clear the data spool that you were not able to delete.

Solution #1 Have you tried to power off the computer itself? The document is most likely locked in the PC not the printer. Unplug the printer's power, power down the computer, wait a minute or so then restart the computer. Once the machine has loaded check the print queue to verify the document is no longer there, if so you can plug the printer back in and the issue should be resolved.

Solution #2
From the Start menu, select Control Panel. Then follow this path:
Administrative Tools > Services > Print Spooler
Once at the Print Spooler, right click on it. Select Stop. Leave this window open. Turn off your printer.
At the open Print Spooler window, right click on the Print Spooler, and select Start.
Go to the Start menu, and select Printers & Faxes. Find the printer you are having problems with and double click on it. From the menu, select Printer, then select Cancel All Documents. The documents should clear.
Turn on your printer. You sould now be able to print.

when machine clear this problem may be solved, First you make setting as i said to machine. Press buttons respectively as i written function 9 * 8 # 7 then start button , it gives DIAG MODE then press satrt, With the help of star button go to memory clear and press start key. machine cleared memory, gives printing of MEMORY CLEARED. this setting will solved your problem.

Switch off or unplug the printer and then delete it. make sure you have administration rights to delete print cue if your under active directory.