"WE JUST BOUGHT THE New 4K Ultra HD VIZIO MODEL P502ui-B1E and accidently cracked the corner of the screen. There is now 1/2 the screen smoke colored when we turn it on. no picture. is it done?"

SOURCE: vizio plasma hd 42

Sounds like you hit the PIP (picture in picture) button on the remote. Hit it a few more times and it should go away.

SOURCE: My picture 37" vizio hd

you need to change the aspect ratio on your cable box from 4:3 to 16:9. sould be under menu/setting/. if not try using the format button on the remote. hope this helps

SOURCE: cracked screen on a Vizio 42" TV

Panels are available but are not cheap. Can you post the model number? With that info, can get the part number and cost.

Thanks,
Dan

SOURCE: Vizio model VX32L TV has no picture

80% of TVs are having this same problem in different brands.
I'm sure Carlos meant well. If you took it to someone to have it fixed, then yes, it would be cheaper to by a new TV. ( Labor + Part )

But, if you can repair your TV yourself for less than a $100 vs buying a new TV for over $450, would it be worth it? ( Part alone )
If you or someone you know can replace a whole ciruit board, then it can be fixed.
Here's a web site to get the replacement board:
http://www.shopjimmy.com/catalogsearch/result/?q=vx32l+back+light

You'll just need to find the right one by looking at yours. Your backlight board will have letters & numbers on it for a board model#. It should be easy to find one and replace it.

matt martin

• 1259 Answers
• Posted on Aug 12, 2009

SOURCE: CUSTOMER WITH A BRAND NEW VIZIO VA 320M KEEPS SHOWING SIDEBARS

The signal board is bad. Replace this board, its the one with the rca jacks and rf connectors. Warranty work will cover this repair. As we say in Nebraska.......Getter Done!!!!!