HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE - HP LaserJet 4200 Printer

Hello,

If you have Windows OS, try this:

Clear Printer Spooler files and enable the Spooler service.

a. Click Start, type "services.msc" (without quotes) and press Enter.

b. Double-click "Printer Spooler" in the Services list.

c. Click Stop and click OK.

d. Click Start, type "%WINDIR%\system32\spool\printers" (without quotes) in the search box and press Enter. In the open window, and delete all files in this folder.

e. Now, go to “Services” again. Double-click "Printer Spooler".

f. On the General tab, next to Startup type, make sure that Automatic is selected.

g. If the service is not already running, under Service status, click Start, and then click OK.

Hi,
Go to your search programs and files box in the start menu and type in services when you open services scroll down to Print Spoolers double click and you will see service status started hit the key that says stop after it stops hit OK to close it and reopen Print Spoolers and click open tab and then hit OK to close then close services box and you should be able to print again.
Good Luck

Open the Print Que and see if it will let you pause the print job. Then close the que and turn the printer off. Open the print que again and see if it will let you delete it. For some reason every now and again a que will hang. This process should reset the que. It will dump everything in printer memory and should release the document to delete the job. In any event pausing the job should release the printer to print other jobs.

I'm not an expert, but this usually fixes my printer when this happens. Go to Start, Control Panel, Administrative Tools, and then Services. You will see a long list of items. Scroll down to Print Spooler. On the left hand side you will see buttons to Stop and Restart Services. Click on Stop and wait until it stops. Then click on Restart. Try to delete the item from the printer que again. If it doesn't work, do the same steps as above, but between the Stop & the Restart, try to delete it then. This works for me. Good luck!

Have you tried to stop the spooler service in services?
Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side
window.
On the left side click stop the service and wait forthe process to
stop
Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue
then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler
folder.)

It is located in:
C:\WINDOWS\system32\spool\PRINTERS

Your print job will show 2 files there Example below:
00002.SHD
00002.SPL

Delete the files located in there. There may be several of them
depending apon how many print jobs you submitted. You will have to
resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Delete document manually from the path mentioned below:

1) Press windows + R an then type spool
2) Go to PRINTERS folder.
3) Delete the files present in there.

If not able to delete then
1) Open command prompt.
2) type "net stop spooler" and then delete the files
3)Again type "net start spooler"

Your stuck document is now cleaned. You can start printing your document again.

Open task manager,(Ctrl +Alt +delete) and end task on print spooler,delete the file.print spooler will restart automatically.

This works best if you have the que window open first.

Please rate this fixya

In Order to delete the Doc stuck in Que............ Go to start click on Run if it is a Vista just type it in Start Search.......... Type Services.Msc and hit enter.......... On that list select Print Spooler right click on it and say stop................ Now click on Start again and type in Spool and hit enter............. Double click on the Printers folder there and select each and everything there land hit delete........ Now that should become empty close that window........... Right click on the Print Spooler and click on Start........... Now go to all Programmes go to Lexmark X***** Series Printer u have and click on Uninstall......... Restart the Computer.......... Download the drivers from the website and install the downloaded drivers it will work................ Thanks 

Hello u6rysl,

Turn the printer off.

Reboot your machine.

Go back into the print queue and remove the print job.

- Vincent

Check out this link: I hope it helps you. This solution has had great success so far.

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