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This is a box for text, such as closed captioning or demonstration mode. Go into your setup menu and turn off closed captioning or return to factory settings.
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Hello; If there is a black box covering part of the picture, it is likely a " TEXT " box that is used with " closed captioning " Read your owner's manual to see how to TURN OFF all closed captioning functions. Download the manual if you don't have one. John
It's a text box for either closed captioning or demonstration mode. Go into the setup menu and turn off closed captioning. If you have trouble doing that, then just restore factory settings.
I work at at a school, and we had the same problem. Turns out, it a Closed Captioning problem.
We found the manual, and it states that "If a large black box covers 80% of your screen, the Text mode is probably set. Press 'Closed Caption' to turn it off." The "Closed Caption" button is on the remote. If you don't have the remote (as in our case), you can go to "Closed Caption" in the menu, and pick something like C4 and T4. That stopped the black box for us.
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