HP Officejet Pro 8500 Wireless  All-In-One InkJet Printer Logo
m
mouhcine Posted on Mar 12, 2014

I get broken gear in my hp officejet pro 8500a

I got a "carriage jam" message in my hp printer and I found a white broken gear on the left side

1 Answer

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  • Posted on Mar 12, 2014
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Joined: Aug 05, 2010
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Someone pulled hard on jammed paper to remove it from the printer. This has broken the small plastic paper advancing gear on the left-hand side of the printer (have seen this mistake a number of times). The printer is broken and cannot be fixed, and it is time to purchase a new one. What you and everyone needs to learn from this is to NEVER pull hard to remove paper out of your printer. Be careful, and open the access doors to get to it.



We would suggest that you upgrade to an HP 8600 series printer and if you print more than 500 pages per month you purchase an AdaptiveInk continuous ink supply system (CISS). Adaptive Ink Continuous Ink Supply System Home Page Adaptive Ink HP Pigment ERC

5 Related Answers

Anonymous

  • 151 Answers
  • Posted on Mar 10, 2008

SOURCE: paper jam in carriage

There is a latch at the back of your printer that opens so you can remove paper jams from the back. You can start there and then slowly peel away the rest of the paper that jammed...

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Anonymous

  • 1 Answer
  • Posted on Jan 01, 2009

SOURCE: HP Officejet 5110 - Carriage Jam Message

I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Joe Fine

  • 628 Answers
  • Posted on Apr 20, 2009

SOURCE: HP 7410 Poor printing, carriage jam message(fake), loud noise

Check the plastic strip that you'll see along the carriage track. Make sure it's clean. Take a soft cloth and dampen it. Run it up and down the strip and make sure it's clean. If there's any ink on it, it could cause carriage jams. The strip has tiny lines on it which tell the electronics where the carriage is. If the strip is dirty, you'll get jam messages and sometimes the carriage will slam against one end or the other.

Anonymous

  • 61 Answers
  • Posted on Oct 06, 2009

SOURCE: Carriage Jam - HP Officejet J3680 All-in-One

the silver bar the carrige slides on has lost all its lubrication. Try putting some chapstick on the silver bar

I’m happy to assist further over the phone at https://www.6ya.com/expert/dan_91204789c5bd4b93

Testimonial: "You are a brilliant god-like person!! THANK YOU SO MUCH!!!!"

Anonymous

  • 404 Answers
  • Posted on Oct 11, 2009

SOURCE: HP Officejet Pro 8500 has a paper jam. Can't get

Hi! I will be glad to assist you in this issue, here is the link that will fix the issue:

Paper Jam' Message Displays on the All-in-One

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Carriage Jam' Message Displays on the Control Panel Display

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618201&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

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Hp 8500 printer keeps jamming

Are you getting the paper jam message on the display?
This is the standard real paper jam video. http://www.youtube.com/watch?v=pFKiGpkyZ1g

The real issue may be the white cog gear under the black shroud located in the lower left hand corner of the unit. http://www.flickr.com/photos/63431470@N05/ The gear can break or crack and cause a false alarm. There is a super glue fix out there but it isn't for everyone. Caution do not glue the gear to the shaft. The internet thread is here: http://www.fixyourownprinter.com/forums/inkjet/68498

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Your carriage got stuck in service station,is there any noise coming from the right side of printer then there will be broken gear.
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Carriage Jam problem. Have gone through complete troubleshooting routine, but the message just won't go away. Says ""Carriage Jam". No debris to left or right of carriage. In fact, the jam was in the paper...

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.
http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513
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If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
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http://www.fixya.com/support/t6088190-hp_7400_displays
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Step 6: Plug the All-in-One directly into a wall outlet
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