B116 bizhub c253 code error konica minolta

Ensure you are following the install steps correctly, there are specific jacks for fax1/2. As to firmware, look in service mode/firmware/ and see if you have a version listed for the fax. If not I would suspect you have the cables in the wrong slots. Also ensure you have the fax set to the correct country code

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Error code B116 what does it mean

Hey Clement, hope you are well man. That error points to a "Communication error with the fax board", according to the service manual

Its looking for the fax board ??? Some one remove it????

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Fax board error did you replace it or remove it?? was it installed ? did you install correctly there is a procedure

sorry, cannot find that error code in SM. Are u sure is it correct code?

Please the copier machine type and model corect.

Code

B116
Description
Communication error with the fax board
An undefined communication error occurs between the controller and the fax board.

Remedy
1 Check the connector CN106 on MFPB for proper connection and correct as necessary.
2 Change FAXB.
3 Change MFPB.


That error means a problem with the FAX Board. Now, checking connections or re-seating connections of fax board to main board are advised first, then replacing fax board if that fails.

try with trouble reset
turn off the machine, press and keep pressed utility counter, turn on the machine
on the display you'll see the Trouble reset button on the display, touch it and turn off and on the machine
check if error disappear