HP J3680 Officejet All In One Printer Logo
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LACEY Posted on Jan 14, 2014
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NO dial tone

I CAN NOT GET A DIAL TONE FOR THE FAX.. IVE PLUGED IT TO 3 DIFFERENT WALL SOCKETS AND THE COMPUTER AND THE COMCAST MODEM STILL NO TONE

1 Answer

matsak spiros

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  • HP Expert 147 Answers
  • Posted on Apr 13, 2014
matsak spiros
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Joined: Mar 15, 2013
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Try to disable the wait for dial tone from menu

5 Related Answers

Anonymous

  • 81 Answers
  • Posted on Jul 24, 2008

SOURCE: No dial tone detected

It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.

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Anonymous

  • 1 Answer
  • Posted on Dec 16, 2008

SOURCE: HP 5610xi All-in-one wont send fax since switching from Vonage to Comcast

the 5610 will send & recive with comcast try to do the test from the unit itself. Try to send a test fax to HP 1-888-473-2963 it will send you a return fax

headnsouth60

  • 5 Answers
  • Posted on Apr 24, 2009

SOURCE: hp j3680 fax/printer is loud

Press on Setup--> then scroll down and select Basic Fax Setup--> then scroll down and select Ring and Beep Volume and reduce it.

Anonymous

  • 40 Answers
  • Posted on Jul 27, 2009

SOURCE: C6180 FAX UNABLE TO SEND OR RECEIVE

check the the phone line, The fax sinal need good clear. Surely,plug the phone-line is rigth line socket. If you do that all, the broblem is still happenning,need to change "relay" on moderm fax board.

Anonymous

  • 3 Answers
  • Posted on Jul 21, 2010

SOURCE: Fax machine not sending documents

A) Run the fax test on the printer itself to see if it's connected properly and has an active phone line.. HP All-in-one printers still make a dial tone sound even if they aren't connected to a phone line. To run the test 1)..Press the SETUP button. Press the down arrow button until "Tools" is highlighted then pres OK. 2) Press down arrow key again and select "Run Fax test" The printer will then print out the results. It will tell you if anything fails. If it does, the correct the problem it mentions. IF everything passes, then the problem is likely your cable phone line which is a "Digital" and Fax machines still use an analog signal. Here is what you can try to overcome the deficiencies in a cable phone system. 1) Set your fax speed to Medium 2) Turn your ECM (Error correction mode) OFF
To set your fax speed, Press the SETUP button again.. Press your down arrow again until you find "Advanced Fax Settings" and the press OK.. arrow down until you find "Fax Speed" and hit OK. Then choose Medium (14,400) and press OK This will take you to your previous menu (Advanced Fax setings).. Find "ECM Choose OK again.. Then choose OFF and press OK. Press the X button on your printer's control panel and then Retry your fax.. Hope this helps

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Related Questions:

0helpful
1answer

Why is there no dial tone?

check cable
check modem
phone is working ok must be either of those or the fax settings. Also check owners manual
0helpful
2answers

Fax problem

I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.
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1answer

HP 7680 Fax paper will not go through

Have you checked that you can get a dial tone?
Can you recieve fax's?.
If no dial tone then check that you have the telephone cord plugged into the line jack on the back of the fax machine and not the tel or ext sockets.May be a telstra problem so plug another phone into the wall socket to see if you can dial out.
Also make sure that the fax is set to pulse dialing.
0helpful
1answer

Fax is not going out and no signel in the receiver

Plug a compatable phone into the wall socket to see if you can get a dial tone.If not contact your phone company.If you get dial tone then check that you have the phone lead plugged into the line socket on the fax machine and not the extention or Tel sockets.
0helpful
3answers

No Dial tone using Symantec Winfax Pro 10 on Windows 98

Check the physical connection of the phone line to the computer make sure that it is connected to phone line symbol of the Ethernet adapter. Then make sure that the driver of the adapter is installed properly on the computer or you can try to scan the hardware first before the re-installation of the driver using the adapter.
1helpful
1answer

I am trying to use the fax facility on my epson600fw.my isp is aol .Problem no dial tone. What connections are necessary............via printer,modem & computer ?

Typically, a fax machine is connected directly to a telephone wall jack with a known working connection. Try plugging the fax machine directly into a wall jack first and pick up the handset on the fax machine if it has one. You should get a dial tone. Then try to fax something to someone you know.

The machine can also usually be routed through the modem in a computer by connecting the "line" cord on the modem to the wall jack and plugging the fax machine into the the "phone" jack on the modem. You may need to install the software that came with the fax machine to get this to work.

If you have no dial tone, check the wall jack with a known to be working single line phone. If there is a dial tone, it's something to do with fax machine, the computer modem or the connections.

Some fax machines can take advantage of internet faxing through a cable modem or DSL connection. Check your manual for the options available.
0helpful
1answer

How do get a dial tone when using the data fax modem?

try bypassing their modem and see if you get a dial tone,,,if you do then you know thats where the problem is
1helpful
1answer

GET "NO DIAL TONE" ERROR.

I must tell you that this is not a printer issue, since printer does not have inbuilt fax capabilities....Actually you are trying to send fax from the computer using a Data Fax Modem. Printer just used for scanning and printing documents for fax...

1. Please check if your computer have Fax modem.
Look at the back of the system tower, if you see a phone jack port (probably two of them).

2. If yes then , you need to have a telephone cable directly from wall (not the ethernet cable coming from DSL modem), fax works on analog signals which is possible only from telehone line.

If your phone line is working, there is no chance the it will give you error again for NO Dial tone
0helpful
1answer

When I try to fax I get a message that there is no dial tone but I am using a modem from comcast. I contacted comcast and was told to contact lexmark

1) Take a regular phone and test the line
2) Check the status of your modem in your computer

Start >> Control Panel >> Modem

Verify if oyur modem is giving to you a response

3) Check if the cables has been connected into the right port (line in - line out)

0helpful
1answer

No dial tone detected

It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.
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