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Where are you putting the fabric softener and when do you put it in? If your washer has a fabric softener dispenser, use it at the start of your wash. Leave the lid closed until cycle is completed. No dispenser? Pour diluted fabric softener in the rinse cycle or the second time water fills the washer.
I have the exact same problem, Speed Queen washer, top loader. The machine still has some fabric softener in the cup, but the more irritating problem is the puddle of softener underneath the finished load. I had bought a SQ because they seemed old school and I thought it would mean problems would be simpler to repair.
In my case it was simply a matter of cleaning the nozzles that spray the water into the MAIN DETERGENT compartment. Turns our that when the washer was filling up, some nozzles were partially clogged and were directing water to the side where the softener compartment was, causing the fluid level to rise and therefore releasing the softener early. The washer was NOT spraying water in the softener side, what happens is that the dispenser tray is configured in a way that when the fluid reaches a certain max level in the softener/bleach trays, it completely drains. A way to test for this problem would be to completely dry the softener tray and start the wash cycle like you normally would (including detergent), only without adding any softener to the tray and see if after filling there is any water in the softener tray, this would prove that the water is coming from the other side.
Hello, Yes the detergent and softener will stay in the dispenser drawer until the correct time for them to be dispensed. The detergent is dispensed during the main wash cycle and the softener will not dispense until the rinse cycle
Purchase some fabric softener and place it in its normal location at the beginning of the cycle. At the end of the cycle check to see if fabric softener has been dispensed and whether there is water in the cup.
If the fabric softener is gone, but there is water in the fabric softener cup, then your problem may be with the water valve assembly. The water valve assembly (as one complete unit) has a separate solenoid for hot and cold water temperatures, bleach and fabric softener. The fabric softener solenoid on the water valve assembly could be defective (allowing water to fill the fabric softener cup).
Fabric softener is to slow mix with rinse water in the rinse cycle... check the cold water supply line for a clogged screen or a cloggeddispenser box cover... hope it helps
I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.
Remove the dispenser tray. Inspect the area just above the fabric softener portion of the dispenser. There should be a series of holes where water feeds into the tray during the rinse cycle. Sometimes these holes become clogged with fabric softener residue. If the holes are clogged, water will never dispense the fabric softener out and it will stay in the tray. If you take some cotton swabs and meticulously clean all the holes out, I bet your problem will go away. Let me know if this was helpful to you.
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