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Contact HP thay have an online chat suport, ir you can call, or even you email them as well. THis is probley the bettter way becase they would know more than i do becase they are the ones who made them.
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Check within your paper feeder rollers there might be something stuck inside it like paper clips, coins or anything small and solid. If you can find way to open the printer without braking it, that would be nice.
There is almost certainly something in the print path that is obstructing the paper. Check to see if there isnt some old paper or something dropped in the paper input.
still printing but the paper goes no further?. It may be the paper is locked by paper feeder mecahnics, Open case, check it, and may be there is something "material" broke.
printer wont print anything. computer says no print documents pending even though ive clicked print a few times and on different programs and internet pages as well. printer will print only if i copy something press print test page from the printer itself but it doesnt print anything from the computer
Chances are there is a piece of paper that has ripped after a jam. Carefulle check the entire paper path for even the smallest piece of paper. This can cause the problem you explained.
I had a similar problem and found out that you have to specify printing on plain paper. If you choose paper other than plain paper, it will make the black from other colors. Check also that all of your cartridges are seated properly. My magenta was not pushed all the way down so I got green instead of black ink when it mixed the colors to make black.
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