HP 7410 All-in-One printer will not copy, scan, or fax. When you try to copy, the LCD display screen shows "Warming Up" and that's as far as it goes. It stays like this until you unplug the power cable. I have done all of the recommended corrective actions ( power down/up, partial reset, full reset, change power source, etc...). Would appear the scanner bulb is not heating, but cannot tell as no light seems to be coming from scanner assembly at any time. How can I check if the scanner bulb is functional ? {NOTE: HP help (in India) just passes it off as a hardware problem and offers to sell you a refurb unit.}
Any solutions would be greatly appreciated as it is a good printer unit when working fully.
Thank you. norris57
SOURCE: HP Officejet d155xi
It sounds like you've done all the troubleshooting properly. I would contact HP or search their website for other users that have had similar problems. Also might be a good idea to check HP's site for new drivers, they change almost daily :)
SOURCE: OfficeJet 7310 FAX issue
Did anything happen prior to the issue? It almost sounds as if the DC controller (main board) has gone bad. What happens if you try to make a copy on it?
SOURCE: scanner bulb warming up message!!
Aqeel,
This is the problem with your scanner. If it is under warranty please take it to Hp Service center and they will replace it free for you.
Thanks
SOURCE: hp psc 2310 is "stuck"
This has been solved in the fixyourownprinter.com forum. Clean the bottom of the scanner glass. You have to take a bit of it apart but it's not hard with the help of this HP site: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00553775&cc=us&lc=en&dlc=en&product=303753&dlc=en&lang=en
Good luck.
SOURCE: HP 7410 has power, screen is lit, but power button
Seems like something a lot of us are experiencing. I have the exact same problem. Has anyone found a solution?
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