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Anonymous Posted on Nov 13, 2013

APC SURT3000XL UPS shows red error light, does not charge

APC SURT3000XL UPS. When trying to power it up beeps and shows red X fault light, two battery lights, has no output. Tested the batteries in another identical unit, they are OK

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Cindy Wells

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  • APC Master 6,688 Answers
  • Posted on Jan 02, 2019
Cindy  Wells
APC Master
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APC lists the SURTA3000XL and SURTD3000XL on their regional web sites. In either case, the red X indicates an internal fault. If the unit is under warranty, contact APC for repair. Otherwise, replace the UPS. See page 15 (page 16 of the PDF) of the manual, available oon the product page: https://www.schneider-electric.com/en/product/SURTA3000XL_APC/apc-smart-ups-rt-3000va-120v/ . The current link to the manual is http://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=ASTE-6Z8LQA_R2_EN.pdf&p_Doc_Ref=APC_ASTE-6Z8LQA_EN .

Since the unit isn't charging, the charging circuit is either damaged or after the faulty wiring inside the unit. Unplug the UPS and do not try to use it. I wish that I had better news for you.

Cindy Wells

5 Related Answers

Anonymous

  • 262 Answers
  • Posted on Jun 13, 2008

SOURCE: Replace battey light blinking, beeping

sounds like battery Mite still be bad ? check and see again lala linda

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Anonymous

  • 8 Answers
  • Posted on Sep 13, 2008

SOURCE: apc ups flashes red light to replace battery, but battery is new

i think by replacing the battery has not been the solution to the problem

u need to check the battery charging voltage when turned ON with main electricity, if no voltage present from charger, there is no question of battery getting charged and also once the battery is down with charge it may not re charge hence the indicator and alarm.
recomended to nearest service centre

upspro

  • 25 Answers
  • Posted on Jul 11, 2009

SOURCE: APC BR800 Overload light with beeps

Your main control board is defective, you need a new unit.

Jesrey Paco-in

  • 91 Answers
  • Posted on Aug 14, 2009

SOURCE: Overload light in APC RS 800 UPS

it seems that the inverter circuit of your UPS is dying. the solution here is you have to open up the UPS and check the inverter circuit. to make easier, check the power mosfet if its leaking.

Shawn DuRee

  • 356 Answers
  • Posted on Apr 29, 2010

SOURCE: All battery charge lights flash simultaneously.

THIS seems the be the answer to your question. Hope this helps

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The fault indicator means that there is a fault in the circuitry of the UPS. It could be the control board or another part of the system. (If the batteries were bad, you would see the Replace Battery light illuminate.) If the SURT3000XL is under warranty, contact APC. The standard warranty period is 2 years for repair/replacement. Note: you'll probably have to pay for the shipping of the unit. If the unit is out of warranty, replace it with a new UPS.

I hope this helps.

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Error light in my apc smart ups sc 1500va ups

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When a UPS beeps and produce some sound and it is connected to power what can be problem and how can it be solved ?

SY8KRFSH (why is this number so bogus?)_ RARE
or means not sold in USA. or canada...
I can not look up UPS outside USA or N;America
and no country told
nor your towns , AC power voltage. ratings

2002 MADE, NEW.
symmetra 8kva n+1 (sy8krfsh)?
8000 WATTS, MEDIUM SIZED, COMMERCIAL GRADE NOT FOR HOME USE.

the manual covers this.
it shows all error codes possible and causes
simple to harder.

the beep is even normal
at loss of utility power. 100% normal
unless turned off by you. it is a feature
other beeps mean hardware errors, battery bad tops that list.
and lots more.
this old UPS has 4 LED status and LCD display to see errors
the manual covers the, im reading it now at APC. dot com.

read page 59
here
https://download.schneider-electric.com/files?p_File_Name=ASTE-6Z8L9J_R0_EN.pdf&p_Doc_Ref=SPD_ASTE-6Z8L9J_EN&p_enDocType=User+guide

see log view in LCD look there.
read the errors there.
the right far LED is marked FAULT if glows that means see logs
or run diagnostics from the LCD menu.
but find the right manual first.

or call APC on the phone
or call for service from them
or find a local UPS tech and ask for support.

answered all 4 ways.
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