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ciarra Posted on Nov 03, 2013
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I have had my mamaroo for only 2 months and it stopped working. it turns on but the motions will not work it goes for maybe half a second then stops and the screen flashes "obstruction." there is nothing in the way or obstructing its path of motion. I have unplugged it, turned it off...etc. what is wrong with it?

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  • Cecilia Williams
    Cecilia Williams May 03, 2014

    It's off the track. I decided to repair one that I bought used off of Ebay because I got it for a good price. After disassembling the chair down to the base, remove 6 screws that hold the top of the base and remove it. Then unscrew 22 screws from the bottom (18 around the perimeter and a set of 4 in a square towards the front.) This will allow the bottom to separate from the top (the piece that covers the LED screen and knobs). Look under the remaining part of the base to release 4 clips (looks hard and long, it took me awhile to figure it out). You'll be able to see the motor once you get this part off. Notice the four wheels that run on top of metal bars. Check to ensure they are all on top of the bar. One the one I bought, one wheel was off. Unscrew thewhite plastic piece that corresponds to the wheel that is off track and place the wheel back on the bar. Screw the piece back on and plug in to test movement. Hope this helps!

  • Sandra Macias
    Sandra Macias May 22, 2014

    105 people have viewed this problem!!!! I say it's recall time for the $300 seat!!!!!!

  • Lola987
    Lola987 Oct 07, 2019

    Hi
    My name is Lola and I am from Sydney Australia
    I purchased 4Moms Mamaroo Australia and we had a trouble with the bluetooth and i contacted them to solve it they did it in 3 working days
    I would love to recommend
    https://www.rushk.com.au/4moms

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Dorel UK

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  • 4moms Master 1,637 Answers
  • Posted on Nov 11, 2013
Dorel UK
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Hi Ciarra

We'd recommend you contact Mamaroo customer care http://www.4moms.com/support

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